Headquarters: Remote (North America)

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About the Role

The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. You’ll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data.

The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations. The role is perfect for strong team players that want to have impact across the company and with our customers.

About You

The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when you’re unsure, and take initiative when you’re passionate about a topic/solution/process.

Finally, you’ll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. We’re of the firm belief that keeping customers promises is how we’ll win and we’re excited for this role to play an integral part of the customer journey.

Requirements

• 2+ years in a customer-facing role (Note: Doesn’t necessarily need to be technical)

• Technical background either through experience or education

• Conversant in SQL or willing to learn the basics and a few more advanced topics

• Strong discovery and interpersonal skills

• Intellectual curiosity, high ambition, and humility.

• Excellent verbal and written communication skills.

• Ability to adapt to an ever-changing work environment

• Thorough understanding of the technology industry and its players

The salary range for this position is $85,000-$110,000 per year, which is location independent. We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

 

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)

To apply: https://weworkremotely.com/remote-jobs/hightouch-customer-success-engineer

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

We are looking for a highly organized and proactive People Operations Associate to support our People Team. In this dynamic role, you will be instrumental in ensuring the smooth operation of our HR systems and processes. As a key liaison between the People Team and Ethosaurs, you will help drive efficient workflows and deliver a seamless employee experience.

Duties and Responsibilities:

• Provide day-to-day support for People services, addressing employee inquiries about benefits, policies, and procedures.
• Maintain and update People systems with a focus on data integrity and confidentiality (BambooHR, ADP Workforce Now, Seismic, Checkr, OnBlick, Google Suite, etc.).
• Administer the full US onboarding and offboarding processes.
• Oversee US immigration case management.
• Ensure compliance and timely reporting, including required trainings and EEO reporting.
• Manage the HR help desk (Hiver) and electronic postal inbox (Stable), handling unemployment claims, employment verifications, and other requests.
• Assist with total rewards administration, including benefits and compensation reviews.
• Support the HR roadmap and contribute to strategic projects.

Qualifications and Skills:

• 2-5 years of HR experience preferred.
• Strong HR systems experience, with an AI forward bias for automation.
• Excellent attention to detail and organizational skills.
• Strong communicator with the ability to interact with employees at all levels.
• Sound judgment and problem-solving abilities.

#LI-Remote #LI-CM1

The US national base salary range for this full-time position is $65,000 -$114,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

Location: Remote- U.S. Preferred

Type: Contract-to-hire

Pay: $70,000-$75,000

\*\*\* Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***

About Us:

RSI Security is a leading cybersecurity compliance firm that specializes in providing comprehensive security assessment, advisory, and technical security testing services. We support organizations in navigating the complex cybersecurity landscape, ensuring they achieve and maintain compliance while managing risks effectively.

Position Summary:

The Proposal Writer will be part of a team that is responsible for responding to requests for proposals (RFPs) and related documents such as; Requests for information (RFIs), sources sought notifications (SSNs), and helping to maintain proposal templates, including methodologies, case studies, and resumes. (RFPs will be identified and assigned by the Proposal Manager.)

Required Experience:

• 1-5 years’ experience in proposal writing
• Bachelor’s degree in English, Communications, or Journalism, or equivalent experience
• Exceptional written and verbal communication skills

Ability to:

• Take ownership of the proposal writing process
• Ensure output is compelling and provides a consistent message
• Understand complex RFP requirements and ensure they are addressed
• Work under pressure, multi-task, and meet deadlines
• Learn quickly and understand current/new tools
• Work autonomously and as part of a team

High degree of:

• Flexibility and the ability to work in a small, fast-paced environment
• Organization and attention to detail
• Excellent time management skills

Roles & Responsibilities:

• Read/parse RFPs, develop requirements matrices, and conduct research on requesting organizations
• Create clean, compelling proposals, statements of work, and RFI/SSN responses
• Take ownership of delegated RFPs throughout the proposal development/delivery lifecycle
• Help maintain/improve/develop proposal templates
• Research and understand current and new service offerings
• Ensure consistency in tone, voice, company mission, and brand
• Collaborate with graphic designers to identify opportunities for compelling graphics
• Coordinate with subject matter experts to obtain technical content

Communicate effectively, efficiently, often

Preferred & Prioritized:

• Experience writing proposals:
  • In a cybersecurity environment or other technical field of focus
  • For public sector (SLED/Fed) clients
• Strong knowledge of Google Suite (Drive, Docs, Sheets, Forms)
• Familiarity with Asana and EOS concepts
• APMP and/or Shipley certification/training

Benefits:

Based on location, benefits may include:

• Medical and Vision Insurance
• Dental Insurance
• Unlimited PTO
• 401(k)
• Tuition Reimbursement
• Paid Parental Leave
• & More!

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

For more information on RSI Security, please visit our website - www.rsisecurity.com or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga’s Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

IMPORTANT NOTE :

This position is for an Interim fixed-term 7-month contract (starting September 2026), with possible extension depending on performance and business needs.

What does the role involve?

At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.

The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.

This is who you are

You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:

• 1 to 4 years of direct experience in Customer Service or Content Moderation. Experience with Live Channels is highly valued.
• Professional speaking and writing skills in Mandarin and English; strong communication skills.
• Strong analytical and critical thinking skills.
• Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
• Ability to quickly switch between various customer channels, like phone and e-mail communications.
• Ability to positively interact with your team and other departments.
• Available to work 40 hours per week.
• You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
• You are flexible with working at least 2 weekends a month and on some public holidays.
• This role is based in Lisbon, Portugal.

Hear what our current CS Representative say about the role:

“As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.”.

In return

• A competitive Annual Gross Base Salary of 18.000€- 23.000€ depending on your level, competencies, and overall experience.
• Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
• A Work From Home Allowance to help with your monthly household bills.
• Commuting between your home and our office is covered by Catawiki.
• Amazing Office right in the centre of Lisbon.

Why You’ll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga’s Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

IMPORTANT NOTE :

This position is for an Interim fixed-term 7-month contract (starting September 2026), with possible extension depending on performance and business needs.

What does the role involve?

At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.

The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.

This is who you are

You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:

• 1 to 4 years of direct experience in Customer Service or Content Moderation. Experience with Live Channels is highly valued.
• Professional speaking and writing skills in Romanian and English; strong communication skills.
• Strong analytical and critical thinking skills.
• Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
• Ability to quickly switch between various customer channels, like phone and e-mail communications.
• Ability to positively interact with your team and other departments.
• Available to work 40 hours per week.
• You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
• You are flexible with working at least 2 weekends a month and on some public holidays.
• This role is based in Lisbon, Portugal.

Hear what our current CS Representative say about the role:

“As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.”.

In return

• A competitive Annual Gross Base Salary of 18.000€- 23.000€ depending on your level, competencies, and overall experience.
• Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
• A Work From Home Allowance to help with your monthly household bills.
• Commuting between your home and our office is covered by Catawiki.
• Amazing Office right in the centre of Lisbon.

Why You’ll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com.

Are you fascinated by the Internet of Things (IoT), real-time analytics, and the systems that keep factories, vehicles, energy grids and software infrastructure running? Are you a recent graduate who loves to code, learns fast, and wants to work at the intersection of engineering and customers? InfluxData is looking for an Associate Sales Engineer to join our EMEA team — someone with a love of technology and a passion for helping customers discover what’s possible.

This is an early-career role. We don’t expect you to have done this job before. We will teach you the craft of sales engineering; you bring the technical curiosity, the coding ability, and the appetite.

This is a remote position based in the UK. Unlike our senior Sales Engineers, this role does not require regular customer site visits. You will work with customers remotely and alongside senior Sales Engineers, often building solutions on a customer’s behalf — with occasional travel for team meetings, conferences and meetups.

What you’ll be doing

• Develop deep, hands-on expertise in InfluxDB and the wider InfluxData platform — including our APIs, client libraries, and integrations with tools like Telegraf, Grafana, MQTT and industrial protocols

• Partner with senior Sales Engineers on active opportunities: building demos, proof-of-concept environments, sample integrations and scripts on behalf of prospects and customers

• Provide responsive technical coverage across the sales team — answering product questions, running standard demos, and unblocking opportunities so senior SEs can focus on complex deals

• Contribute to formal RFx responses and informal prospect Q&A/workshop sessions

• Be an advocate for prospects and customers with our Engineering, Product and Support teams — relaying what you hear on the front line

• Write content for blogs, community forums and sample-code repositories

• Learn the mechanics of enterprise software sales (discovery, qualification, MEDDIC) from an experienced team

What we’re looking for

• A degree in Computer Science, Engineering, Mathematics, Physics or a related discipline — or equivalent demonstrable technical ability.

• Comfortable writing code in at least one of Python, Go, JavaScript/Node.js or Java — enough to build working examples, integrations and small tools. Show us something you’ve built: side projects, hackathon entries, open-source contributions or coursework you’re proud of all count. If you have supporting material, please submit that as part of your application.

• Familiarity with Linux fundamentals and the command line

• Some exposure to working with data — SQL, NoSQL, CSVs and scripts, or data coursework

• Excellent communication skills: you can explain a technical concept simply, to a technical or non-technical audience, in writing and in person

• Curiosity about how businesses and physical operations work — one week you might be learning about battery telemetry, the next about network monitoring

• Comfort with ambiguity and a bias for figuring things out: the best people in this role treat “I don’t know yet” as the start of the fun

• Fluent written and spoken English

Bonus points if you have

• Tinkered with hardware, sensors or microcontrollers — Raspberry Pi, Arduino, home automation, robotics, vehicles

• Any exposure to IoT or industrial technologies: MQTT, OPC-UA, SCADA, PLCs, telemetry

• Used monitoring or observability tools such as Grafana, Prometheus or InfluxDB itself

• Experience with Docker, Kubernetes or a cloud provider (AWS, Azure, GCP)

• Built anything with LLMs or AI developer tools

• Spoken/written fluency in other European languages

• If you’ve recently graduated, an internship or placement year is viewed very favourably

How you’ll grow

You will be paired with senior Sales Engineers who will mentor you on both the technical and commercial sides of the role. Expect a structured ramp: product training and certification first, then shadowing live deals, then owning your own technical engagements. The path from Associate SE leads to Sales Engineer and beyond — into senior pre-sales, solutions architecture, product or engineering, depending on where your strengths take you.

Interview Information:

Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.

Our Core Values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

• We value each other

• We get stuff done

• We believe humility drives learning

• We embrace failure

• We are committed to open source

Visit our careers page to learn more about working at InfluxData.

To view our CCPA policies click HERE

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.

InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.

Beware of job scams and fraudulent offers! Our recruiters use @ influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com .

Business Development Representative (BDR) – B2B SaaS, Outbound Sales & Lead Generation

Position Type: Full-Time, Remote

Location: Colombia, Mexico, Brazil

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Business Development Representative (BDR) to generate qualified opportunities and build a consistent B2B sales pipeline.

This is a quota-carrying, execution-focused sales role for someone who is comfortable prospecting every day, speaking with decision-makers, qualifying inbound opportunities, and turning cold outreach into booked meetings.

You’ll own both inbound lead qualification and outbound prospecting, using modern sales tools and multi-channel outreach across phone, email, and LinkedIn.

Your primary objective is simple: create qualified pipeline that turns into revenue.

If you have experience as an SDR or BDR, are confident cold calling U.S.-based prospects, and enjoy working toward measurable targets, this role is a strong fit.

What You’ll Own

Outbound Prospecting & Lead Generation

Build and execute targeted outbound campaigns using:

• LinkedIn Sales Navigator
• Apollo
• ZoomInfo
• Email
• Cold calling
• LinkedIn outreach

You’ll:

• Research target accounts and decision-makers.
• Build high-quality prospect lists.
• Execute personalized multi-channel outreach sequences.
• Cold call prospective customers.
• Write compelling cold emails and LinkedIn messages.
• Test messaging, sequences, and outreach strategies.
• Follow up consistently with prospects.
• Generate qualified meetings for Account Executives.

Inbound Lead Qualification

Respond quickly to inbound leads generated through:

• Marketing campaigns
• Website inquiries
• Events
• Other demand-generation channels

Conduct discovery and qualification conversations to understand:

• Business needs
• Pain points
• Budget
• Decision-making authority
• Buying process
• Timeline

Determine whether opportunities meet qualification criteria and move qualified prospects into the sales pipeline.

Discovery Calls & Meeting Booking

Conduct professional conversations with B2B prospects and decision-makers.

You’ll:

• Ask effective discovery questions.
• Identify business challenges and buying intent.
• Understand prospect needs before positioning next steps.
• Handle common objections confidently.
• Qualify opportunities accurately.
• Schedule qualified meetings and demos for Account Executives.
• Provide clear handoff notes so AEs enter meetings with the right context.

CRM & Pipeline Management

Maintain accurate sales records using platforms such as:

• Salesforce
• HubSpot
• Zoho CRM

Track:

• Prospect activity
• Calls
• Emails
• Qualification notes
• Follow-ups
• Opportunity stages
• Meetings booked

Maintain strong CRM hygiene so the sales team has reliable visibility into pipeline activity and next steps.

Lead Nurturing & Follow-Up

Not every prospect will be ready to buy immediately.

You’ll:

• Nurture early-stage opportunities.
• Maintain structured follow-up cadences.
• Re-engage prospects at the right time.
• Track next steps and buying signals.
• Ensure qualified prospects don’t disappear because of missed follow-ups.

Sales Collaboration & Optimization

Work closely with Account Executives and sales leadership on:

• Pipeline reviews
• Target account strategy
• Qualification criteria
• Prospect feedback
• Objection patterns
• Outreach messaging

Share insights from prospect conversations to help improve targeting and sales execution.

Continuously evaluate:

• Reply rates
• Connect rates
• Meetings booked
• Qualification rates
• Lead-to-opportunity conversion
• Pipeline generated

Use performance data to improve your outreach approach.

Required Experience & Skills

Must-Have

• 2+ years of experience as a BDR, SDR, Inside Sales Representative, or similar B2B sales professional.

• Proven track record of:

  • Meeting or exceeding quota
  • Booking qualified meetings
  • Generating sales pipeline

• Hands-on outbound prospecting experience.

• Confidence with:

  • Cold calling
  • Cold email
  • LinkedIn prospecting

• Experience with prospecting tools such as:

  • Apollo
  • ZoomInfo
  • LinkedIn Sales Navigator

• Experience using CRM platforms such as:

  • Salesforce
  • HubSpot
  • Zoho CRM

• Strong discovery and lead qualification skills.

• Excellent spoken and written English.

• Comfortable communicating with U.S.-based prospects and decision-makers.

• Highly organized with strong follow-through.

• Metrics-driven and comfortable working toward activity and pipeline targets.

• Resilient and comfortable handling rejection.

• Ability to work remotely during U.S. business hours.

• Based in Colombia, Mexico, or Brazil.

Nice-to-Have Experience

• B2B SaaS sales experience.

• Technology or professional services sales experience.

• Experience running structured outbound campaigns.

• Familiarity with sales methodologies such as:

  • SPIN
  • MEDDIC
  • Challenger

• Experience working with Account Executives in a structured SDR/BDR organization.

• Experience selling into U.S. businesses.

• Experience prospecting senior decision-makers.

• Familiarity with sales engagement and sequencing tools.

What Makes You a Strong Fit

You:

• Are comfortable picking up the phone and starting conversations.
• Know how to personalize outreach without sacrificing volume.
• Understand the difference between booking meetings and booking qualified meetings.
• Ask thoughtful discovery questions rather than immediately pitching.
• Follow up consistently without needing reminders.
• Stay motivated despite rejection.
• Think in terms of pipeline and revenue, not activity alone.
• Keep your CRM clean and accurate.
• Take ownership of your numbers.
• Constantly test ways to improve your conversion rates.

What a Typical Day Looks Like

Your day may include:

• Reviewing new inbound leads and responding quickly.
• Researching target accounts and decision-makers.
• Building prospect lists using Apollo, ZoomInfo, and LinkedIn Sales Navigator.
• Making outbound cold calls.
• Sending personalized cold emails and LinkedIn messages.
• Running discovery and qualification calls.
• Following up with warm and previously contacted prospects.
• Booking qualified meetings for Account Executives.
• Updating CRM records and next steps.
• Reviewing sequence performance and response rates.
• Participating in pipeline reviews with the sales team.
• Testing new messaging or prospecting approaches.

In short: you create qualified sales opportunities by combining disciplined prospecting, strong communication, effective qualification, and persistent follow-up.

Key Metrics for Success

• 10–15 discovery calls per week
• 8–12 qualified opportunities per month
• Qualified meetings booked
• Lead-to-opportunity conversion rate
• Outbound response and connection rates
• Daily and weekly prospecting activity
• Pipeline generated
• Meeting quality and AE acceptance rate
• Consistency of prospect follow-up
• 100% CRM data accuracy

Spark Hire Intro Video

As part of the application process, you’ll be asked to complete a short Spark Hire intro video.

We’d like to hear about:

• Your experience as an SDR, BDR, or inside sales professional.
• The types of B2B products or services you have sold.
• Your experience selling into the U.S. market.
• Your experience with cold calling, cold email, and LinkedIn prospecting.
• How many outbound calls or touches you typically complete in a day or week.
• Your average number of qualified meetings booked per month.
• Your previous quota and how consistently you achieved it.
• A specific example of an outbound opportunity you generated that ultimately contributed to revenue.
• How you research and personalize outreach to a new prospect.
• How you handle a prospect who says, “I’m not interested.”
• How you determine whether a lead is genuinely qualified before booking a meeting for an Account Executive.
• Your approach to following up when a prospect initially responds but then goes quiet.
• Your experience with Apollo, ZoomInfo, and LinkedIn Sales Navigator.
• Which CRM platforms you have used and how you maintain accurate pipeline records.
• The prospecting or sales metrics you monitor most closely and why.

Keep your answers clear, concise, and specific. Wherever possible, include measurable results such as quota attainment, meetings booked, conversion rates, pipeline generated, or revenue influenced.

Completion of the Spark Hire intro video is required for your application to be considered.

Why This Role Stands Out

• Direct impact on pipeline and company revenue.

• Ownership across inbound and outbound lead generation.

• Hands-on experience with modern B2B sales tools.

• Clear, measurable performance expectations.

• Opportunity to work with U.S.-based prospects and businesses.

• Fully remote position.

• High-growth sales environment.

• Strong career progression into:

  • Senior BDR
  • Account Executive
  • Business Development Manager
  • Sales Development Lead

Interview Process

• Application Review
• Spark Hire Intro Video
• Initial Phone Screen
• Recruiter Interview
• Client Interview
• Offer

Apply Now

If you have strong BDR/SDR experience, are confident with cold calling, outbound prospecting, lead qualification, and CRM management, and have a track record of generating qualified B2B opportunities, we’d love to hear from you.

Apply today and complete the required Spark Hire intro video to move forward.

#BusinessDevelopment #BDR #SDR #B2BSales #SaaSSales #OutboundSales #LeadGeneration #ColdCalling #SalesDevelopment #Apollo #Salesforce #HubSpot #RemoteSales #LATAMJobs

Job Title: Product Manager I - Foundational Services

Company: Snapsheet

Job Location: Remote, USA-based

Job Type: Full-time, exempt

About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

Job Overview: We’re hiring a Product Manager to own the strategy, roadmap, and execution for our Foundational Services development team.

As a Product Manager, you’ll lead a key product used by thousands of customers each week. You’ll partner closely with cross-functional stakeholders—including engineering, design, customer service, and leadership—to gather insights, align on priorities, and deliver impactful solutions.

You’ll use data, customer feedback, and user research to identify opportunities, improve existing features, and build new ones. You’ll launch enhancements, measure outcomes, and continuously refine the user experience.

Working closely with design and engineering, you’ll drive efficient, high-quality delivery while guiding the product through the development lifecycle. You’ll keep stakeholders informed, manage priorities, and ensure projects stay on track.

We’re looking for a hands-on PM who is passionate about building great products and turning ideas into results.

Responsibilities:

• Determine what our customers need. Leverage internal and external sources, conduct customer interviews, surveys, analyze behavior and develop solutions.
• Categorize business problems and conduct competitive research to provide those inputs to design in order to produce solutions
• Craft and maintain the product backlog. Work with design and engineering teams to define, groom, and execute epics & features that drive the most value to our customers.
• Communicate & coordinate. Work with designers, engineers, and cross-functional stakeholders to capture problems in user stories and ensure features, epics, and releases are well communicated, understood, and adopted by our customers.
• Work with internal stakeholders to negotiate acceptance criteria and find the right balance of scope for now vs. later
• Provide strong evidence and rationale for decision making
• Seamless integration with fellow product managers to ensure that all teams are running in the same manner
• Rigorously leverage data and analytics to drive decisions, features, and design
• Collaborate with Leadership, Engineering, Design, Strategy, and Implementation to drive initiatives.

Qualifications:

• 3-5+ years of experience and success in B2B/SaaS/Web in product management positions
• Demonstrated experience as a technical product manager or working with an API-based product
• The mentality to do what’s best for the product and our customers
• Experience leading substantial aspects of product management. That means identifying opportunities, defining a product roadmap, creating business cases, driving execution activities, and measuring results.
• A data-driven approach to scope and priority management
• Exceptional communication & organization skills
• Working knowledge of Jira, PivotalTracker, Trello or equal project-management software
• Experience working in the P&C insurance space is a plus

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better:

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation that Grows with You

For this position, the base salary range is $105,000-140,000. While this range serves as a guideline, your actual compensation will reflect your experience and skillset.

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.

We are currently unable to accept applications for candidates who reside in the following states: Alaska, California, Hawaii, Montana, North Dakota, New York, Rhode Island, Vermont, and Wyoming

*Please note that we are unable to sponsor applicants for work visas for this position at this time.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected].

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#BI-Remote

#LI-Remote

Snapsheet is an equal opportunity employer.

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About Dynatron

Dynatron is championing a new standard of Fixed Ops excellence for automotive dealerships. We cut through the Fixed Ops data fog and deliver unique insights and actions that help you drive revenue growth, expand margins, and uplift retention—all through a unique AI-powered Fixed Ops Data Intelligence Platform, proven methodology, and expert coaching.

As a remote-first company, we believe great sales professionals succeed through curiosity, preparation, consistency, and meaningful conversations, not simply activity metrics.

The Opportunity

We’re looking for a driven BusinessDevelopment Representative (BDR) to help fuel Dynatron’s continued growth by creating new sales opportunities with automotive dealerships across North America.

As a BDR, you’ll be the first point of contact for prospective customers. You’ll identify decision-makers, understand business challenges, generate interest in Dynatron’s solutions, and schedule qualified meetings for our Regional Sales Managers.

Success in this role isn’t measured by the number of calls you make. It’s measured by your ability to consistently create qualified pipeline through thoughtful outreach, strong discovery skills, and disciplined execution.

This is an ideal opportunity for someone who enjoys building relationships, thrives on achieving goals, embraces coaching, and wants to build a long-term career in B2B SaaS sales.

Role Reality (Please Read Carefully)

This is a high-activity, performance-driven role that requires consistency every day.

A typical day includes:

• Prospecting into dealership groups using phone, email, LinkedIn, and other outreach channels
• Researching accounts and identifying key decision-makers
• Managing inbound inquiries while executing outbound prospecting campaigns
• Collaborating closely with Regional Sales Managers on territory strategy and target accounts
• Maintaining accurate CRM data and documenting prospect interactions
• Continuously refining messaging, objection handling, and prospecting techniques

Success requires resilience, organization, curiosity, and the ability to remain motivated through rejection while maintaining a positive customer experience.

What You’ll Do

Generate New Business Opportunities

• Prospect into target accounts using outbound calls, email, LinkedIn, and other modern sales engagement channels
• Qualify inbound marketing leads and determine readiness for sales engagement
• Schedule high-quality discovery meetings for Regional Sales Managers
• Consistently build qualified sales pipeline that supports company revenue goals

Execute Multi-Channel Prospecting

• Develop personalized outreach strategies that resonate with dealership decision-makers
• Balance outbound prospecting with timely follow-up on inbound inquiries
• Utilize sales acceleration platforms and CRM tools to execute efficient prospecting campaigns
• Effectively overcome objections while maintaining a consultative approach

Collaborate Across Revenue Teams

• Partner closely with Regional Sales Managers to develop territory and account strategies
• Provide prospect feedback that helps improve marketing campaigns and messaging
• Work collaboratively with Sales, Marketing, and Strategic Alliances to maximize pipeline generation

Maintain Operational Excellence

• Keep CRM and sales engagement platforms accurate and up to date
• Track prospect activity, meeting outcomes, and pipeline progression
• Consistently achieve activity, meeting, and pipeline generation goals
• Stay current on Dynatron products, competitive landscape, and automotive industry trends

What You Bring

Prospecting & Business Development

• Experience in outbound prospecting, sales development, inside sales, or business development
• Comfortable initiating conversations with executive-level decision-makers
• Strong qualification and discovery skills
• Confidence handling objections and navigating challenging conversations

Communication

• Excellent verbal and written communication skills
• Ability to communicate value clearly and concisely
• Strong active listening skills
• Professional, confident, and customer-focused communication style

Organization & Execution

• Highly organized with strong attention to detail
• Ability to manage multiple prospecting activities simultaneously
• Disciplined follow-up habits and effective time management
• Comfortable working toward measurable performance goals

Learning Agility

• Curious and coachable with a desire to continuously improve
• Quick learner who can absorb product knowledge and industry information
• Comfortable learning new technology platforms and sales tools

Preferred Qualifications

• Previous SaaS sales or SDR experience
• Experience using HubSpot, Salesforce, Outreach, Salesloft, or similar CRM and sales engagement platforms
• Experience selling into automotive dealerships or related industries is a plus, but not required

Why Dynatron

• Build your career in a growing B2B SaaS company with a clear path into Account Executive and other revenue roles
• Collaborative, team-oriented sales culture focused on coaching and continuous development
• Remote-first work environment built on autonomy and accountability
• Competitive compensation with uncapped earning potential
• Opportunity to help thousands of dealerships improve their business through innovative technology

Compensation & Benefits

Compensation: $60,000 base salary + variable compensation

Benefits Include:

• Comprehensive health, dental, and vision insurance
• Equity participation through Dynatron’s Equity Incentive Plan
• 401(k) with competitive company match
• Flexible PTO policy and 11 paid holidays
• Employer-paid disability and life insurance
• Home office setup support
• Remote-first working environment
• Ongoing training, coaching, and professional development

What Success Looks Like

Successful BDRs at Dynatron consistently:

• Create qualified pipeline through thoughtful, persistent prospecting
• Build credibility and trust with prospective customers
• Execute disciplined follow-up across multiple channels
• Stay organized while managing a high volume of outreach
• Embrace coaching and continuously improve their craft
• Consistently achieve or exceed meeting and pipeline generation goals

This role rewards resilience, curiosity, and consistency. If you enjoy opening doors, creating opportunities, and building a career in consultative SaaS sales, you’ll find significant opportunities to grow at Dynatron.

Blueberry’s Mission:

Our mission is to turn every family’s living room into their own personal pediatric urgent care. We combine home exam kits, concierge-like access, and AI-enabled Pediatricians to provide affordable and near-instant clinic-level care, 24⁄7. We believe every child deserves access to top-quality healthcare.

We’ve proven that by drastically improving access and turning healthcare into a consumer-grade experience, we drive better health outcomes for children and families while dramatically reducing medical costs for parents and health plans (up to 50% reduction in ED costs).

We are a mission and values driven company. You can learn more about our values HERE. 🫐 💙

Note: Beware of Scammers. Blueberry will NEVER ask you to download software/apps or request sensitive personal information like bank accounts or social security numbers. If you received an email requesting this information it is likely a scam. We are only accepting candidates through our job board.

The Opportunity:

At Blueberry, our doctors and patients are at the center of everything we do. We’re looking for a Customer Support Representative who can deliver a reliable, high-quality experience across phone, email, and chat while working in a fast-paced, remote environment.

Who You Are:

• You are a team player. You acknowledge that we win as a team and are willing to step in and help, even if it’s inconvenient!

• You are an optimist. You demonstrate a positive attitude and see challenges as opportunities to learn and grow

• You are flexible and are willing to adapt to adjustments to shift schedules

• You are organized in the way you manage your workload in order to deliver meaningful results

• You are willing to work nights and weekends

• You are a strong communicator both verbally and in writing

• You are a self-starter. You understand that working remotely is a privilege and you are committed to making high contributions to the team

• You are coachable. You are open to being coached by all members of the team, not just leadership

What You’ll Own:

• Support patients and doctors across phone, email, and chat channels

• Resolve questions efficiently while ensuring a clear, professional experience

• Follow established workflows and processes to ensure consistency and accuracy

• Document interactions clearly to support follow-up, collaboration, and continuity of care

• Use sound judgment to resolve issues independently and escalate when appropriate

• Maintain strong awareness of SLAs and prioritize work accordingly

Experience You’ll Need:

• Prior customer support experience (phone, email, or chat)

• Experience working in remote or structured support environments is a plus

• Strong written and verbal communication skills

• Ability to stay organized and manage multiple conversations at once

• Consistent reliability, including punctuality and ownership of scheduled shifts

• Attention to detail in documentation and task execution

• Comfort working in a structured environment with defined processes

• Adaptability in a fast-changing environment

Why join Blueberry?

• 100% remote role

• Structured scheduling with consistent evening and weekend coverage (including alternating weekends)

• Mission-driven company focused on improving healthcare access

*Expected hourly wage: $21 - 23 / hr depending on experience & location

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a Translator to interpret written pieces from English to Dutch, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

• Native Dutch Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

Here’s how to apply:

#1 Apply for the job by filling out the application form.

#2 After you complete the form successfully, we will be in touch for a quick test.

We are looking for a Translator to interpret written pieces from English to Dutch, making sure to maintain their original meaning, format, and tone.

Translator responsibilities include reading and thoroughly understanding the context of a given material (copy), using specialized dictionaries and translation tools, and proofreading finished pieces of work. To be successful in this role, you should have a keen eye for detail and be fluent in English in addition to your native language.

• Native Dutch Speaker
• Availability of at least 3-5 hours a week

Proven work experience as a Translator, Interpreter, or similar role

Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors

Good knowledge of content editing tools

Familiarity with translation software

Time-management skills

For the first 6 months, we are offering payment per hour. The reason we’re offering hourly compensation is that our copies are shorter and more tricky compared to other texts. We count the time our translators spend on researching and brainstorming too (as well as proofreading of course). Then, we aim for a 10% increment in your first year working with us. We currently have a team of 15+ translators and our translations team is constantly growing!

Here’s how to apply:

#1 Apply for the job by filling out the application form.

#2 After you complete the form successfully, we will be in touch for a quick test.

Product Manager

- this role is based for applicants located in Canada

SiteDocs, a GoCanvas company, is a leading provider of digital safety management software, trusted by thousands of teams to modernize and simplify workplace health and safety across construction, engineering, infrastructure, logistics, and beyond. We’re the highest-rated EHS platform on Gartner-owned Capterra, empowering field teams and safety leaders to replace paperwork, boost compliance, and drive real-time visibility where it matters most.

SiteDocs is part of the Nemetschek Group — a publicly traded European software company with a multi-billion-euro market capitalisation. The group brings together more than 15 specialised brands, including GoCanvas, Bluebeam, FirmusAI, Nevaris, AllPlan, VectorWorks, and SpaceWell, serving customers across the full AECO (Architecture, Engineering, Construction & Operations) spectrum. Together, we’re shaping a smarter, safer, and more sustainable built world.

Position overview:

We are seeking a Product Manager to help drive meaningful business outcomes and enable our customers to succeed through the use of our SiteDocs product. As a product-forward company, we focus deeply on customer needs and believe strong product execution is critical to delivering value to the market.

As a Product Manager, you will contribute to the development of new products and features designed to help  businesses streamline workplace health and safety moving from error-prone paper processes to enhanced digital workflows. You will work within an established product strategy and roadmap, partnering closely with engineering, design, and go-to-market teams to deliver high-quality solutions that improve the SiteDocs platform and customer experience.

This role is ideal for someone who is building their product career, enjoys hands-on execution, and wants exposure to the full product lifecycle — from discovery through delivery and iteration.

Your Most Important Initiatives

• Own the discovery, definition, execution, and delivery of product initiatives within a defined product area or roadmap.

• Drive customer discovery and partner with stakeholders to understand user needs, workflows, and pain points; translate insights into clear product requirements and prioritized backlogs.

• Monitor competitive offerings and industry trends to help inform roadmap planning and feature enhancements.

• Collaborate with UX, engineering, marketing, sales, and other product managers throughout the product lifecycle — from concept through launch and post-release iteration.

• Write clear product requirements, user stories, and acceptance criteria to enable efficient development and high-quality delivery that meets customer needs.

• Support sprint planning, backlog grooming, and release coordination with engineering teams.

• Measure product performance using defined success metrics; analyze usage data, customer feedback, and qualitative insights to inform continuous improvement.

What You Bring

• Experience contributing to the delivery of successful software products, ideally in a SaaS environment.

• Working knowledge of Agile product development practices.

• Strong analytical and problem-solving skills; ability to translate complex problems into structured solutions.

• Excellent written and verbal communication skills with the ability to collaborate effectively across technical and non-technical teams.

• Comfort working in a fast-paced, evolving environment with multiple priorities with geographically dispersed teams.

• Bachelor’s degree or equivalent practical experience; technical background is a plus.

• 1+ years of experience in product management, business analysis, consulting, or related role.

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You’ll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

• Authentic Relationships - People are never a means to an end.
• Continuous Learning - Test every assumption and never stay stagnant.
• Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
• Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary for this position is about $110k CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a #LI-Remote opportunity.

WHO WE ARE

Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world’s most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com.

We’re a growing, profitable, mid-size business with over a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You’ll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works.

LOCATION / WORK HOURS

This is a 3-month contract position working remotely in LATAM for a US company. Shift hours are from 8:00 AM - 4:30 PM BRT. Some infrequent, on-call weekend work may be required.

JOB SUMMARY

You are a self-motivated, customer support professional with strong computer aptitude. You are dedicated to providing outstanding bilingual customer service and eager to learn new technical skills to make a real difference in a growing, international company. You are a strong team player who appreciates excellence, who is passionate about their work and fair in their interactions with people.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES

As a direct contractor on our collaborative Technical Support Team, you will be the first line of communication in English and either Spanish or Portuguese with our external customers, providing technical assistance on Seagull Software on-prem and SaaS solutions and printer drivers. We consider our technical support to be a vital part of the products we sell and want it to be the best.

 You will:

• Be the first point of contact with external customers over email, chat, and phone.
• Provide support to customers in English and either Spanish or Portuguese by identifying, troubleshooting, and resolving technical issues relating to our enterprise software and third-party applications.
• Escalate issues to higher support tiers, as needed.
• Research and answer miscellaneous questions about software capabilities from resellers and end users.
• Identify and record details about support tickets and contribute to the documentation and the Knowledge Base.
• Play a vital role in suggesting improvements to our product.
• Work closely with other departments, including Engineering, IT, QA and Sales.
• Take on special tasks and projects, such as report writing, product documentation, suggest improvements for our products and programming.
• Above all, provide a World-Class customer experience.

REQUIRED EXPERIENCE, SKILLS & ABILITIES

• PLEASE SUBMIT YOUR RESUME IN ENGLISH.
• 2+ years’ prior experience as a technical support representative, demonstrating excellent customer service and troubleshooting skills.
• Fluent in English and either Spanish or Portuguese.
• Strong knowledge of Windows operating systems.
• Technical aptitude, with the ability to quickly learn and work with new software.
• Strong written and verbal communication skills, with the ability to speak and write clearly and communicate effectively in English.
• Problem-solving ability and active listening skills.
• Ability to successfully collaborate with different teams, as well as being self-motivated to work individually.
• Some shifts may require weekend work.

EDUCATION

• Computer Science Degree or Technology Certification or equivalent experience.
• Completion of CompTIA A+ certification preferred.

TERMS OF CONTRACT

• This is a direct contractor position and therefore not eligible for benefits.
• Prior to the start of your contract, you must provide documentation proving authorization to work as an independent contractor (self-employed) as well as a Police Clearance Certificate.
• You will be paid in USD on a monthly basis through a payroll platform.

OUR CULTURE

We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.

EQUAL EMPLOYMENT OPPORTUNITY

Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.

Overview: A Support Specialist is intended to keep customers and partners happy and paying by providing them with exceptional support and service, driving adoption by helping customers realize value and achieve outcomes using our solutions.

A Support Specialist’s primary goal is to ensure customers have their product questions answered and technical issues addressed in a timely manner, working to provide solutions for their continued, long-term success as customers. We quantify a customer’s success by the ongoing renewal of their Products. Therefore, the Support Specialist’s efforts contribute to the overall happiness of the customer which leads to renewal and achieving recurring revenue goals at TopCo (SiteDocs, GoCanvas and Device Magic products).

Qualifications

Education

• BA/BS degree (or equivalent) is preferred.

Experience

• Proven customer support experience (or other relevant experience)
• Demonstrated ability to communicate (verbal, written, and listening), teach, and present concepts with excellence
• Experience using iPads, tablets, smartphones, and device applications is a must
• An aptitude for problem solving
• Proficiency in using (or the ability to quickly learn) software programs

Skills

• You are an articulate and concise communicator
• You care about people - their feelings, motivators, and unique situations - and creatively seek to find ways to go “over and above” the bare minimum to make their lives easier and bring delight
• You work with speed and accuracy
• You are enthusiastic and optimistic and know how to turn lemons into lemonade!
• You are detail-oriented and can follow-through with processes and steps to completion
• You work effectively within a team and independently
• You enjoy teaching others new concepts
• You ask clear and concise questions to get to the root of the customer’s issue or concern and can effectively solve a problem while identifying and uncovering additional needs
• You are able to listen to an upset customer, not get emotional yourself, and turn the event into a relationship building experience
• You don’t mind having your day interrupted with phone calls from customers or conversations with teammates
• You are a great on-the-spot problem-solver but are humble enough to admit when you don’t know the answer, but will find out
• You are comfortable using technology

Personal Characteristics

Authentic Relationships

• You are patient, kind, and honest with others, no matter what the situation may be
• You follow through on promises
• You believe that all people have intrinsic worth and dignity and strive to treat others accordingly, toward the goal of genuine relationships. When there is relational breakdown, you seek reconciliation
• You strive to use words to build others up and not tear them down

Interdependence

• You value clear communication and you don’t expect people to read your mind
• You value interdependence and believe the greatest measure of success is achieved through everyone’s contribution
• You believe you can’t win on your own but rather you need the entire team to win. Because of this, you invest in the overall team’s success

Continuous Learning

• You thrive in a fast-paced environment and easily adapt to new ways of doing things
• You are an eager learner and are willing to try new things. This also means you are willing to fail, and that you learn from your mistakes so you don’t repeat it over and over again

Data-Driven Strategies

• You have a love for efficiency and when others accept status quo, you look for ways to make things even better
• You understand the value of measuring outcomes and making data-driven decisions

Duties

Customer Happiness

• Responds to, manages, and resolves Zendesk support tickets and emails
• Responds to, manages, and resolves phone calls that come through the support line and any other incoming or outgoing calls related to providing customer support
• Teaches customers how to use TopCo Products (SiteDocs, GoCanvas & Device Magic) and how to achieve ongoing success
• Addresses and finds solutions for customer product issues
• Collects product feedback from customers and documents in Trello
• Tracks activities and conversations with precision and efficiency in CRM
• Provides assistance and support to other members of the CE Team, when needed
• Provides timely and successful delivery of solutions according to customer needs
• Form building and ensuring form building due dates are met

General

• Provides suggestions on potential ways to improve the Help Centre, Walk-Through Guides, processes, procedures, checklists, and other documentation
• Executes on special projects given by Leadership
• Contributes to a culture of team building and continuous improvement
• Attends regular meetings and other meetings as requested
• Assists the Sr. Support Specialist Team as necessary

MARKET ANALYST (FULLY REMOTE)                                               www.bhproperties.com

COMPANY

BH Properties is a privately held commercial real estate investment firm focused on value-add acquisitions in office, industrial, retail, and multi-family properties throughout the Western United States, along with investments in distressed debt and ground leases.  The Company is vertically integrated, with offices in Los Angeles, Riverside, San Francisco, San Diego, Seattle, Phoenix, Austin, Dallas, and Houston, and is able to acquire and close transactions without the need for lengthy due diligence periods. Our 30-year track-record and balance sheet allow us to move quickly and creatively, structuring acquisitions to satisfy seller needs in a highly competitive market. Today, the Company owns and operates approximately 10M square feet across 18 states.

POSITION

The Market Analyst will support the acquisition and finance teams and perform tasks such as financial analysis and modeling, market research and analysis, due diligence, investment presentations, and organizing and maintaining the acquisition pipeline. The role, which is highly visible, requires effective communication, both internally and externally, with the executive team, property sellers, brokers, and service providers. The successful candidate will be a self-starter, comfortable working in a collegial, team environment with minimal day-to-day oversight.

The Market Analyst will report to the Managing Director, Head of Affordable Housing Acquisitions.

LOCATION

The Market Analyst will join our team remotely from the Philippines and will work during US Pacific business hours.

RESPONSIBILITIES

Including, but are not limited to:

• Perform financial analysis and real estate underwriting on potential investment opportunities.
• Assist in reviewing offering memoranda and other seller-provided materials such as income statements, balance sheets, and cash flows.
• Conduct efficient and relevant market research and analysis that will be included in presentations to support real estate investment decisions.
• Prepare high caliber slide decks.
• Assist in property-level due diligence, including lease review/abstraction, rent roll review, loan document analysis, and coordinating title, survey, and third-party reports.
• Perform market-level due diligence, including sale comps, lease comps, and investment trends.
• Organize and maintain acquisitions pipeline.
• Perform administrative support to the Acquisitions and Finance teams.

QUALIFICATIONS

• A bachelor’s degree in real estate, finance and/or accounting a plus.
• MBA degree preferred.
• 2-5 years of experience in real estate asset management, finance and/or acquisitions.
• Comfort and proficiency in underwriting and analyzing multifamily/apartment/ affordable housing real estate opportunities.
• Experience with quantitative, spreadsheet evaluations, and/or analysis (return on investment, cash flow, net operating income).
• Advanced Excel modeling skills required.
• Strong organizational, time management, verbal and written skills.
• Strong desire to succeed and ability to work effectively with minimal oversight, while functioning in a team environment.
• Ability to generate high quality, error-free work product for internal and external distribution on tight deadlines with minimal oversight.
• Unquestionable integrity and ethics.
• A “Team Player” mentality, with a passion for brainstorming, problem solving, and independent thinking.
• Passion for multi-family real estate and desire to grow with an exceptional team.

CONSULTING FEE

We offer a generous consulting fee, along with the opportunity for development and stability within a well-capitalized, entrepreneurial, and growing real estate investment group.