Assists clients with travel bookings, reservations, itineraries, and travel-related questions before, during, and after their trips.

Coordinates client itineraries, schedules, and reservations while managing documentation and providing responsive client service.

Assists clients with travel bookings, reservations, itinerary changes, and travel-related questions while coordinating with suppliers and maintaining client records.

Help customers troubleshoot and navigate the Breezy HR recruiting platform, answer questions, escalate complex issues, and identify product improvement opportunities.

Technical Account Manager drives customer retention and expansion by providing technical expertise, nurturing relationships with key stakeholders, and serving as an advocate between customers and internal product teams.

Technical Account Manager drives customer retention and expansion by managing relationships with strategic SaaS accounts, negotiating contracts, and serving as a trusted technical advisor throughout the customer lifecycle.

Supports travel clients throughout the planning process with inquiries, booking assistance, and post-trip follow-up to ensure positive experiences.

Supports customers across multiple languages, ensuring satisfaction and success with the company's products or services.

Onboards new customers onto the Turvo platform, provides implementation support and training, and serves as a trusted advisor throughout the customer lifecycle.

Handle high-volume customer support via email and chat for a sports gaming platform, resolving account, billing, and contest inquiries while escalating critical issues.

Onboard new customers onto the Turvo platform, provide training and implementation support, and serve as a trusted advisor throughout the customer lifecycle.

Handles inbound member calls and chats, answers questions about health insurance products, resolves issues, and ensures positive member experiences.

Handles high-volume customer support via email and live chat for sports gaming platform users, resolving account, billing, and contest inquiries while escalating critical issues.

Provides customer support and guidance to clients across Canada via remote channels.

Provides technical support and troubleshooting for government software applications and payment processing systems used by agencies.

Assists clients with cruise and resort booking coordination, manages reservations, and provides travel support throughout the booking and travel process.

Front-line technical support specialist resolving customer issues with drone and mapping software, triaging tickets, and escalating patterns to product and engineering teams.

Provides technical support to Twilio customers via phone, email, and chat, troubleshooting messaging API issues and debugging customer code.

Handle customer inquiries via chat and email for a commerce platform, resolving orders, returns, and onboarding issues while building trust and improving support processes.

Product Support Associate troubleshoots customer issues across drone mapping software, owns tickets from intake to resolution, and surfaces patterns to improve products and processes.