Learning Solution Architect

Location: United States

SweetRush has an exciting opportunity for a talented professional to join our Client Solutions team!

Who We Are

At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…

About the Opportunity

The Solution Architect (SA) is a key member of the Client Solutions team, the team within SweetRush tasked with designing brilliant solutions for our clients’ challenges and converting client inquiries to closed business. SAs partner with the client and internal stakeholders to co-create a learning solution, budget, and project plan that address the client’s goals, challenges, and constraints. This individual embodies the SweetRush culture and is a key partner to SweetRush clients throughout their experience.

Do you love to craft solutions, strategize, and ‘win’ in competitive bidding situations? Are you great at building trust with others? Do you get excited about presenting your creative and fun ideas? Will you bring a sense of humor and a calm demeanor in the face of timeline-driven challenges?

The SA is involved in the beginning, crafting solutions, and in this capacity will affect a significant number of projects. However, at some point, you will hand off the project to the project team, so you will not be hands-on in further development. Being consultative and impacting a lot of projects, but not doing the actual development, must be appealing to you.

Responding to RFPs (Requests for Proposals) and crafting client solutions can be a demanding job that often is timeline-driven and exists within the context of ‘competition.’ Does this energize you or stress you out? If it energizes, read on!

Location: United States - Remote Contract Type: Full-Time Employee Start Date: ASAP Salary:  $110,000

SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and be available during established working hours.

Key Responsibilities

• Consulting and Solution Design:
  • Apply instructional design expertise and SweetRush capabilities to develop solutions for clients’ training challenges.
  • Lead scoping meetings with clients to understand their needs and propose effective solutions.
  • Lead internal discussions to define solutions with input from the internal team.
  • Embody and represent SweetRush’s values of partnership, fairness, creativity, and customer service.
• Client Connection & Presentations:
  • Captivate audiences with a dynamic and upbeat presentation style.
  • Provide real-time recommendations, foster discussions, and build trust.
  • Tailor presentations to resonate with diverse audiences.
  • Effectively convey complex concepts with simplicity.
• Work Effort/Timeline Estimation/Planning and Documents:
  • Estimate work effort using SweetRush-developed tools and collaborate with functional experts.
  • Co-design solutions with instructional design, creative design, and engineering experts.
  • Write comprehensive proposals aligning with SweetRush’s unique value proposition.
  • Lead capabilities presentations and craft compelling responses to Requests for Proposals (RFPs).
  • Consult on resource assignments based on project and client needs.
• Project Transition and Onboarding:
  • Onboard project managers, instructional designers, creative directors, and technical leads.
  • Attend initial client meetings to ensure a smooth transition from scoping to project kick-off.
  • Engage SweetRush team leaders in decision-making processes related to pricing and negotiations.
• Project Management for Business Development:
  • Participate in internal business development meetings and maintain CRM accuracy.
  • Delegate tasks to the solution enablement and solution design teams within the Client Solutions team.
  • Determine next steps and deadlines, ensuring timely execution by the team.
• Account Management for Business Development:
  • Collaborate with business development professionals and project managers to manage accounts.
  • Identify and qualify sales opportunities with existing clients, maintaining strong relationships.
  • Develop strategies for client engagement and pursue re-engagement opportunities.
  • Meet with key decision-makers and establish networks within existing client organizations.

Key Attributes:

• Strong understanding of instructional design and the ability to translate business needs into effective learning solutions.
• Expertise in project management and the ability to guide and engage team members effectively.
• Comfort in navigating ambiguity and adapting to unique client needs.
• Affection for the creative process and the ability to recommend solutions even in uncertain situations.
• Professional demeanor in person and on camera (i.e. professional video background and attire), clear and concise communication.
• Excellent written and verbal communication skills.
• Ability to present capabilities and training solutions effectively in group and virtual settings.
• Excellent time management and multitasking skills.
• Resourcefulness in handling limitations and flexibility to wear multiple hats.
• Joy in developing long-term relationships with both the team and clients.

Minimum Requirements

• Bachelor’s Degree in Instructional Design or related field.
• 5-7+ years of experience in the training/learning field with a focus on creating proposals, responding to RFPs, and pitching learning solutions for an eLearning content provider.
• 5+ years of experience in a consulting environment and client-facing roles.
• Curiosity and willingness to embrace AI and incorporate it into workflows
• Experience or orientation towards business development.
• Ability to travel occasionally to visit clients onsite (typically up to 6 trips total per year)

SweetRush Is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call to Action:Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/.  You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/.

Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.

Product Line Manager - Fiber OpticsInfinite Electronics powers a global portfolio of specialized connectivity companies delivering reliable engineered solutions worldwide.

XPRIZE Overview

XPRIZE is an established global leader in designing and executing large-scale competitions to solve humanity’s greatest challenges. As a 501©3, our unique model democratizes innovation by incentivizing crowd-sourced, scientifically viable solutions to create a more equitable and abundant future for all.  Since our founding in 1994, we’ve launched $519 million in prize competitions that are driving more than $31 billion in social and economic impact — a 60x return on philanthropic investment. These competitions not only de-risk early-stage breakthrough ideas but also mobilize capital, talent, and momentum to accelerate solutions from concept to real-world scale.

We operate across 5 areas of impact,including:

• Deep Tech + Exploration
• Energy + Climate + Nature
• Food + Water + Waste
• Health
• Learning + Society

Join XPRIZE to help create meaningful impact as we strive to empower humanity to achieve breakthroughs and architect a more equitable and abundant future for all.

Position Description

XPRIZE is seeking a First-Principles Prize Designer to lead the development of bold, high-impact global incentive competitions that accelerate innovation for the benefit of humanity. The role functions as a product manager for Prize Design projects, combining research, quantitative reasoning, design thinking, and communication to produce competition designs that target the breakthroughs behind an equitable and abundant future.

What sets this role apart is how the work starts. Faced with a new problem, you start by building your own understanding from the ground up before turning to the literature. You develop a working sense of the problem’s scale and structure early, apply order-of-magnitude estimates and “whiteboard” the first-order math — enough to judge which incentives and metrics will meaningfully move the needle — then test those ideas against the world’s leading experts. Every prize shares some common themes, and you’re energized by the thought of being flexible and adaptable enough to apply that mental model across five diverse areas of impact at XPRIZE. You work closely with XPRIZE domain leaders and technology staff to explain your framing of the problem, refine the implications of your findings, and in doing so, create the next great XPRIZE.

From a technical perspective, the ideal candidate thinks like a scientist and communicates like a generalist. You are able to build a credible working model of an unfamiliar problem quickly, and know when to go deeper. This allows you to move (for example) from designing a prize around the next breakthrough in fusion energy, to the effects of AI on society, to biotech for spaceflight, all in the same year.

The First-Principles Prize Designer leads end-to-end design, from initial ideation through the XPRIZE Global Visioneering process, to delivery of the final design report. You steward every phase: defining the problem, choosing the most effective prize direction, setting competition criteria, establishing phases and milestones, and building budgets across the full lifecycle of a prize. You ensure that each concept is well-researched, feasible, fundable, and positioned to win funding from a future sponsor. You report to the Prize Design Director and work within structured, accelerated timelines alongside a Project Manager, Domain Leads, Advancement, and cross-functional partners in finance, marketing, and operations. The role also involves regular engagement with sponsors and subject matter experts to keep technical rigor and strategic impact aligned.

Prize Designers also steward XPRIZE’s design methodology, refining internal processes, capturing lessons learned, and representing the approach through thought leadership, workshops, and publications. Beyond individual projects, they contribute to organization-wide efforts such as Global Visioneering and other ideation that surfaces future XPRIZE opportunities.

Responsibilities

• Lead the end-to-end design and development of XPRIZE competitions, from framing the problem and defining success metrics to conducting research, engaging stakeholders, shaping the prize model, and producing final design documentation. Work within a structured design process guided by the Prize Design Director and seek Director input at key decision points to stay aligned with organizational priorities and quality standards.
• Operate with a high degree of self-direction between check-ins with the Prize Design Director. Proactively surface blockers, risks, and decisions that need Director input rather than waiting for scheduled touchpoints.
• Adapt quickly when the Prize Design Director reprioritizes projects or shifts design direction mid-cycle, maintaining momentum and timelines.
• Develop project plans, budgets, and timelines, coordinating with the Project Manager so deliverables meet deadlines and quality standards.
• Work closely with internal teams and collaborators, keeping alignment with Domain Leads, leadership, and Advancement on strategy, content, and positioning. Fold operational, financial, and communications inputs from Finance, Marketing, and Operations into the prize model and documentation.
• Identify and engage external experts and stakeholders, including designing and facilitating workshops, technical interviews, and other participatory research to inform design choices.
• Facilitate productive sponsor relationships as requested, with clear communication, updates, and deliverables that align with sponsor goals and XPRIZE standards.
• Contribute to organization-wide ideation and concept development such as Global Visioneering and prize ideation/ “Moonshot” workshops.
• Maintain and improve XPRIZE’s prize design methodology by staying fluent in current processes and documentation, capturing lessons learned from past and active designs, and updating tools and practices. Serve as an internal resource on the prize design process and keep core documentation current.
• Elevate XPRIZE’s prize design process externally through presentations, publications, website content, and thought leadership.

Qualifications

• First-principles reasoning: builds a working understanding of an unfamiliar problem from first principles — developing a credible sense of scale, feasibility, and impact potential early enough to make good design decisions before investing significant time.
• Cross-disciplinary range: moves comfortably across unrelated fields (e.g. Energy/Nature/Climate to Learning/Society) and knows how to reach design-credible competence in a new domain fast.
• Education: Masters’ degree in a STEM field required. Recent PhD/post-doc encouraged. Candidates with equivalent analytical experience in rigorous, research-driven fields will be considered. Exceptional analytical and research experience in related disciplines may substitute for the education requirement.
• Demonstrates basic ability to use dimensional analysis or order-of-magnitude estimates to constrain a new problem. The prepared candidate will benefit from a working level familiarity with the themes of “Order of Magnitude Physics: Understanding the World with Dimensional Analysis, Educated Guesswork and White Lies (Goldreich et al., available online for free).
• Applies research, analytical, and creative problem-solving in fields such as engineering, physical or life sciences, data science, economics, or other rigor-driven domains.
• Strong design and design-thinking skills: problem definition, decomposition into sub-problems, identifying the right problem to solve, and combining creative and analytical methods to find design elements.
• Command of core product management: budgeting, contractual compliance, client relations, and project design, execution, evaluation, and delivery.
• Produces high-quality research, analysis, and design deliverables under compressed timelines without losing rigor or accuracy.
• Runs several active projects at once and reprioritizes quickly when organizational needs shift, keeping a direct supervisor informed when timelines are at risk or scope is evolving.
• Comfortable taking direction from a senior design leader and executing independently within it. Knows what to decide alone and what to escalate.
• Communicates clearly and credibly with experts and external stakeholders, orally and in writing, and matches style and standards to the audience.
• Exceptionally strong technical presentation skills: able to adapt depth and framing for expert and non-expert audiences equally.
• Familiar with research and data platforms (e.g. Google Scholar, PubMed, Scopus) and AI assisted research functions (e.g. Gemini Deep Research). Proficient with Microsoft Office and Google Workspace, and quick to pick up new productivity, research, and collaboration tools.

Competencies required for this role:

• First-Principles Reasoning
• Order-of-Magnitude Estimation
• Analytical Problem-Solving
• Feasibility Judgment
• Cross-Disciplinary Range
• Manages Ambiguity and Complexity
• Nimble Learning, even in a new field
• Situational Adaptability
• Global Perspective
• Communicates Effectively and Professionally
• Collaborates Internally and Externally
• Drives Vision and Purpose

Why Work at XPRIZE:

In addition to working for a mission-driven company that catalyzes industries, pushes innovation forward, and is creating an abundant and equitable future, we offer the following benefits:

• Remote-first environment (must live and work in the United States)
• Quarterly company-paid All-Hands meetings in Los Angeles for frequent in-person collaboration
• Employee and dependent medical, dental, and vision options
• A 401(K) program with employer match
• Ample paid time off, including vacation, floating holidays, sick days, and company-paid holidays
• An Employee Assistance Program for confidential, professional support with personal, family, or other challenges
• Employee stipends/reimbursements for cell phone, internet, health & wellbeing, and learning & development
• Generous Paid Parental Leave for all employees welcoming a new child to their family
• One meeting-free block per week and four focus weeks per year to ensure uninterrupted time for strategic projects

The anticipated base salary for this position is $120,000 to $140,000 and may also qualify for an annualincentive. The actual base salary offered will depend on a variety of factors including the qualifications of the individual applicant, years of relevant experience for therole, level of education attained, and certifications and/or other licenses held. XPRIZE is a remote-first environment. All employees must be authorized to work in the United States and work from within the United States full-time.

The XPRIZE FOUNDATION is an equal opportunity employer and does not unlawfully discriminate in employment. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Please note: Though submitting a resume to the XPRIZE FOUNDATION implies that you are interested in a position(s), it does not imply that you are an applicant. You are not considered an applicant until you have been contacted directly by a Talent Acquisitions representative requesting that you begin the designated application process, which may involve phone and/or in-person interview(s), job-related testing, and background checks.

Note: if you experience any issues or errors while trying to submit your application, please try clearing your cache and cookies or applying through a different browser(for example, Safari instead of Google Chrome).

About Customer.io

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, my name is Megan Berry, Senior Director of Product Management at Customer.io, and I’m looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt Customer.io, and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You’ll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it.

What we value

• Customer empathy — you dig into what’s actually slowing customers down, not just what the dashboard says.
• Bias to experiment — you’d rather run a test than debate an opinion.
• Clear communication — you make complex tradeoffs easy for others to follow.
• Ownership without ego — you drive your area forward and know when to ask for help.

What you’ll do

• Own the product experience of the self-serve journey for a defined set of surfaces — from signup and onboarding through activation and upgrade.
• Find and resolve friction points using data, experimentation, and customer insight.
• Define and track success metrics for activation, retention, and monetization.
• Partner with Marketing, CX, and Design to keep the experience consistent across touchpoints.
• Work with Engineering to scope and deliver improvements that reduce time-to-value.
• Run A/B tests and growth experiments to find what drives conversion and engagement.
• Communicate priorities and progress clearly across teams and leadership.

What we’re looking for

• 3+ years of product management experience in SaaS, ideally with self-serve or product-led growth exposure.
• Experience using or developing AI-powered tooling in your product workflow
• A track record of improving activation or retention metrics.
• Strong analytical and experimentation skills — data-driven but comfortable with ambiguity.
• Experience collaborating across Product, Marketing, and CX.
• A clear communicator who simplifies complexity and drives alignment.
• Deep curiosity about what helps customers succeed.
• Comfort working autonomously in a remote, async-first environment.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $137k–$156k USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Zone 1: $164,400–$187,200.

Zone 2: $150,700–$171,600.

Zone 3: $137,000–$156,000.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

1. 30-minute call with a Recruiter
2. 30-minute video call with the Hiring Manager
3. 60-minute Product Case discussion with Engineering team members
4. 60-minute Product Case Review call with a panel

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

XPRIZE Overview

XPRIZE is an established global leader in designing and executing large-scale competitions to solve humanity’s greatest challenges. As a 501©3, our unique model democratizes innovation by incentivizing crowd-sourced, scientifically viable solutions to create a more equitable and abundant future for all.  Since our founding in 1994, we’ve launched $519 million in prize competitions that are driving more than $31 billion in social and economic impact — a 60x return on philanthropic investment. These competitions not only de-risk early-stage breakthrough ideas but also mobilize capital, talent, and momentum to accelerate solutions from concept to real-world scale.

We operate across 5 areas of impact,including:

• Deep Tech + Exploration
• Energy + Climate + Nature
• Food + Water + Waste
• Health
• Learning + Society

Join XPRIZE to help create meaningful impact as we strive to empower humanity to achieve breakthroughs and architect a more equitable and abundant future for all.

Position Description

XPRIZE is seeking a First-Principles Prize Designer to lead the development of bold, high-impact global incentive competitions that accelerate innovation for the benefit of humanity. The role functions as a product manager for Prize Design projects, combining research, quantitative reasoning, design thinking, and communication to produce competition designs that target the breakthroughs behind an equitable and abundant future.

What sets this role apart is how the work starts. Faced with a new problem, you start by building your own understanding from the ground up before turning to the literature. You develop a working sense of the problem’s scale and structure early, apply order-of-magnitude estimates and “whiteboard” the first-order math — enough to judge which incentives and metrics will meaningfully move the needle — then test those ideas against the world’s leading experts. Every prize shares some common themes, and you’re energized by the thought of being flexible and adaptable enough to apply that mental model across five diverse areas of impact at XPRIZE. You work closely with XPRIZE domain leaders and technology staff to explain your framing of the problem, refine the implications of your findings, and in doing so, create the next great XPRIZE.

From a technical perspective, the ideal candidate thinks like a scientist and communicates like a generalist. You are able to build a credible working model of an unfamiliar problem quickly, and know when to go deeper. This allows you to move (for example) from designing a prize around the next breakthrough in fusion energy, to the effects of AI on society, to biotech for spaceflight, all in the same year.

The First-Principles Prize Designer leads end-to-end design, from initial ideation through the XPRIZE Global Visioneering process, to delivery of the final design report. You steward every phase: defining the problem, choosing the most effective prize direction, setting competition criteria, establishing phases and milestones, and building budgets across the full lifecycle of a prize. You ensure that each concept is well-researched, feasible, fundable, and positioned to win funding from a future sponsor. You report to the Prize Design Director and work within structured, accelerated timelines alongside a Project Manager, Domain Leads, Advancement, and cross-functional partners in finance, marketing, and operations. The role also involves regular engagement with sponsors and subject matter experts to keep technical rigor and strategic impact aligned.

Prize Designers also steward XPRIZE’s design methodology, refining internal processes, capturing lessons learned, and representing the approach through thought leadership, workshops, and publications. Beyond individual projects, they contribute to organization-wide efforts such as Global Visioneering and other ideation that surfaces future XPRIZE opportunities.

Responsibilities

• Lead the end-to-end design and development of XPRIZE competitions, from framing the problem and defining success metrics to conducting research, engaging stakeholders, shaping the prize model, and producing final design documentation. Work within a structured design process guided by the Prize Design Director and seek Director input at key decision points to stay aligned with organizational priorities and quality standards.
• Operate with a high degree of self-direction between check-ins with the Prize Design Director. Proactively surface blockers, risks, and decisions that need Director input rather than waiting for scheduled touchpoints.
• Adapt quickly when the Prize Design Director reprioritizes projects or shifts design direction mid-cycle, maintaining momentum and timelines.
• Develop project plans, budgets, and timelines, coordinating with the Project Manager so deliverables meet deadlines and quality standards.
• Work closely with internal teams and collaborators, keeping alignment with Domain Leads, leadership, and Advancement on strategy, content, and positioning. Fold operational, financial, and communications inputs from Finance, Marketing, and Operations into the prize model and documentation.
• Identify and engage external experts and stakeholders, including designing and facilitating workshops, technical interviews, and other participatory research to inform design choices.
• Facilitate productive sponsor relationships as requested, with clear communication, updates, and deliverables that align with sponsor goals and XPRIZE standards.
• Contribute to organization-wide ideation and concept development such as Global Visioneering and prize ideation/ “Moonshot” workshops.
• Maintain and improve XPRIZE’s prize design methodology by staying fluent in current processes and documentation, capturing lessons learned from past and active designs, and updating tools and practices. Serve as an internal resource on the prize design process and keep core documentation current.
• Elevate XPRIZE’s prize design process externally through presentations, publications, website content, and thought leadership.

Qualifications

• First-principles reasoning: builds a working understanding of an unfamiliar problem from first principles — developing a credible sense of scale, feasibility, and impact potential early enough to make good design decisions before investing significant time.
• Cross-disciplinary range: moves comfortably across unrelated fields (e.g. Energy/Nature/Climate to Learning/Society) and knows how to reach design-credible competence in a new domain fast.
• Education: Masters’ degree in a STEM field required. Recent PhD/post-doc encouraged. Candidates with equivalent analytical experience in rigorous, research-driven fields will be considered. Exceptional analytical and research experience in related disciplines may substitute for the education requirement.
• Demonstrates basic ability to use dimensional analysis or order-of-magnitude estimates to constrain a new problem. The prepared candidate will benefit from a working level familiarity with the themes of “Order of Magnitude Physics: Understanding the World with Dimensional Analysis, Educated Guesswork and White Lies (Goldreich et al., available online for free).
• Applies research, analytical, and creative problem-solving in fields such as engineering, physical or life sciences, data science, economics, or other rigor-driven domains.
• Strong design and design-thinking skills: problem definition, decomposition into sub-problems, identifying the right problem to solve, and combining creative and analytical methods to find design elements.
• Command of core product management: budgeting, contractual compliance, client relations, and project design, execution, evaluation, and delivery.
• Produces high-quality research, analysis, and design deliverables under compressed timelines without losing rigor or accuracy.
• Runs several active projects at once and reprioritizes quickly when organizational needs shift, keeping a direct supervisor informed when timelines are at risk or scope is evolving.
• Comfortable taking direction from a senior design leader and executing independently within it. Knows what to decide alone and what to escalate.
• Communicates clearly and credibly with experts and external stakeholders, orally and in writing, and matches style and standards to the audience.
• Exceptionally strong technical presentation skills: able to adapt depth and framing for expert and non-expert audiences equally.
• Familiar with research and data platforms (e.g. Google Scholar, PubMed, Scopus) and AI assisted research functions (e.g. Gemini Deep Research). Proficient with Microsoft Office and Google Workspace, and quick to pick up new productivity, research, and collaboration tools.

Competencies required for this role:

• First-Principles Reasoning
• Order-of-Magnitude Estimation
• Analytical Problem-Solving
• Feasibility Judgment
• Cross-Disciplinary Range
• Manages Ambiguity and Complexity
• Nimble Learning, even in a new field
• Situational Adaptability
• Global Perspective
• Communicates Effectively and Professionally
• Collaborates Internally and Externally
• Drives Vision and Purpose

Why Work at XPRIZE:

In addition to working for a mission-driven company that catalyzes industries, pushes innovation forward, and is creating an abundant and equitable future, we offer the following benefits:

• Remote-first environment (must live and work in the United States)
• Quarterly company-paid All-Hands meetings in Los Angeles for frequent in-person collaboration
• Employee and dependent medical, dental, and vision options
• A 401(K) program with employer match
• Ample paid time off, including vacation, floating holidays, sick days, and company-paid holidays
• An Employee Assistance Program for confidential, professional support with personal, family, or other challenges
• Employee stipends/reimbursements for cell phone, internet, health & wellbeing, and learning & development
• Generous Paid Parental Leave for all employees welcoming a new child to their family
• One meeting-free block per week and four focus weeks per year to ensure uninterrupted time for strategic projects

The anticipated base salary for this position is $120,000 to $140,000 and may also qualify for an annualincentive. The actual base salary offered will depend on a variety of factors including the qualifications of the individual applicant, years of relevant experience for therole, level of education attained, and certifications and/or other licenses held. XPRIZE is a remote-first environment. All employees must be authorized to work in the United States and work from within the United States full-time.

The XPRIZE FOUNDATION is an equal opportunity employer and does not unlawfully discriminate in employment. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Please note: Though submitting a resume to the XPRIZE FOUNDATION implies that you are interested in a position(s), it does not imply that you are an applicant. You are not considered an applicant until you have been contacted directly by a Talent Acquisitions representative requesting that you begin the designated application process, which may involve phone and/or in-person interview(s), job-related testing, and background checks.

Note: if you experience any issues or errors while trying to submit your application, please try clearing your cache and cookies or applying through a different browser(for example, Safari instead of Google Chrome).

Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Technical Product Manager

We’re looking for a Technical Product Manager to own the end-to-end data lifecycle for our device intelligence platform — from how signals are collected in the field, through storage and processing, to the query and reporting experiences our customers and internal teams rely on every day.

What you’ll own:

Data pipeline & infrastructure

Drive the roadmap for device data collection through our JS Agent — defining instrumentation contracts, managing schema evolution, and ensuring reliable delivery to our Server APIs. You’ll own the program across ingestion, storage, and processing, working closely with engineering to balance reliability, cost, and scale.

Analytics Dashboard, Server APIs, & MCP Query Experiences

Partner with product and design to define what users can see and do with their device data. You’ll translate customer feedback and internal needs into a prioritized roadmap for our Analytics Dashboard, Server APIs, and MCP experiences — covering query UX, report templates, data freshness SLAs, and export flows. You’ll also be responsible for the smooth completion of our customer migration between major Server API versions.

Roadmap & prioritization

Maintain a clear, well-reasoned roadmap across four interconnected surfaces (JS Agent, Server APIs, Dashboard, MCP Server). You’ll run quarterly planning, write crisp PRDs, manage dependencies across teams, and communicate trade-offs to stakeholders at all levels.

Launch & customer enablement

Coordinate with product marketing to plan and execute launches — from go-to-market timing and messaging alignment to post-launch enablement. You’ll own documentation updates and help drive internal- and customer-facing training materials and best practices content, ensuring customers can actually adopt what we ship. This means working across engineering, PMM, and customer success to keep education artifacts current and sequenced with the release calendar.

Background Specific To This Role:

• Big data pipelines: You have a deep understanding of big data pipelines and the collection, storage, and query requirements that shape product decisions at scale
• Data analytics products: You have experience as a PM on data analytics products. Experience with identity, anti-fraud, or data intelligence platforms is a strong plus
• Experience with event-level data APIs: you understand APIs as a query and retrieval layer over high-volume behavioral or identity event streams, including filtering by visitor, time range, and metadata flags
• API-as-data-product thinking: you can reason about what query capabilities and payload fields matter to enterprise customers, how downstream analytics pipelines consume structured event data, and where API design decisions create long-term friction or stickiness
• Server-side API fluency at scale: you are familiar with rate limiting, regional data residency, authentication patterns, and pagination as product constraints, not just engineering concerns

Product Management General Skills:

• Education: You have a Bachelor’s Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: You have 3+ years of product management experience, ideally on an existing product through a growth or scaling phase
• Technical fluency: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated
• Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority
• Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data
• Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, or positioning, and understand how product decisions affect the commercial motion

For US-based employees , the cash base compensation range for this role is $126,000 - $170,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here

Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Technical Product Manager

We’re looking for a Technical Product Manager to own the end-to-end data lifecycle for our device intelligence platform — from how signals are collected in the field, through storage and processing, to the query and reporting experiences our customers and internal teams rely on every day.

What you’ll own:

Data pipeline & infrastructure

Drive the roadmap for device data collection through our JS Agent — defining instrumentation contracts, managing schema evolution, and ensuring reliable delivery to our Server APIs. You’ll own the program across ingestion, storage, and processing, working closely with engineering to balance reliability, cost, and scale.

Analytics Dashboard, Server APIs, & MCP Query Experiences

Partner with product and design to define what users can see and do with their device data. You’ll translate customer feedback and internal needs into a prioritized roadmap for our Analytics Dashboard, Server APIs, and MCP experiences — covering query UX, report templates, data freshness SLAs, and export flows. You’ll also be responsible for the smooth completion of our customer migration between major Server API versions.

Roadmap & prioritization

Maintain a clear, well-reasoned roadmap across four interconnected surfaces (JS Agent, Server APIs, Dashboard, MCP Server). You’ll run quarterly planning, write crisp PRDs, manage dependencies across teams, and communicate trade-offs to stakeholders at all levels.

Launch & customer enablement

Coordinate with product marketing to plan and execute launches — from go-to-market timing and messaging alignment to post-launch enablement. You’ll own documentation updates and help drive internal- and customer-facing training materials and best practices content, ensuring customers can actually adopt what we ship. This means working across engineering, PMM, and customer success to keep education artifacts current and sequenced with the release calendar.

Background Specific To This Role:

• Big data pipelines: You have a deep understanding of big data pipelines and the collection, storage, and query requirements that shape product decisions at scale
• Data analytics products: You have experience as a PM on data analytics products. Experience with identity, anti-fraud, or data intelligence platforms is a strong plus
• Experience with event-level data APIs: you understand APIs as a query and retrieval layer over high-volume behavioral or identity event streams, including filtering by visitor, time range, and metadata flags
• API-as-data-product thinking: you can reason about what query capabilities and payload fields matter to enterprise customers, how downstream analytics pipelines consume structured event data, and where API design decisions create long-term friction or stickiness
• Server-side API fluency at scale: you are familiar with rate limiting, regional data residency, authentication patterns, and pagination as product constraints, not just engineering concerns

Product Management General Skills:

• Education: You have a Bachelor’s Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: You have 3+ years of product management experience, ideally on an existing product through a growth or scaling phase
• Technical fluency: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated
• Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority
• Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data
• Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, or positioning, and understand how product decisions affect the commercial motion

For US-based employees , the cash base compensation range for this role is $126,000 - $170,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here

Product Manager — AI Products

BuzzBoard  ·  Remote (WFH)  ·  Product

About BuzzBoard

BuzzBoard builds AI products for the B2SMB market — helping agencies, media companies, and sellers understand small businesses and market to them at a level of personalization that wasn’t previously economical.

Our platform is built on frontier models end to end. Not AI features bolted onto a legacy product — the products are agent systems.

Our products span multi-agent marketing content generation, real-time AI voice intake, and pre- and post-sales intelligence for SMBs — Zylo, IRIS, Ignite, and Ember. They share a common internal pipeline for orchestration, retrieval, tool use, evaluation, and deployment, and a spec-driven development process that treats agent behavior as a first-class design artifact.

The role

This is a Product Manager role for people who build, not just specify.

Two things are equally true about how we work, and both are non-negotiable expectations of this role:

1. The products you own are agent systems, and they are non-deterministic. Your design surface is prompts, tool definitions, retrieval strategy, schema contracts, model selection, fallback behavior, and failure modes. “The model got it wrong” is a product bug you are expected to diagnose and specify a fix for — not escalate.

2. You use these models to do the product work. You will write specs, generate structured data, produce working HTML prototypes, run evaluation batches, and analyze output quality using the same models the products run on. Our specs ship as machine-readable handoff sets, and prototypes ship with live model stubs. If your definition of a spec is a Confluence page of prose, this role will be uncomfortable.

What you’ll actually do

• Own one or more product lines — outcomes, roadmap, sequencing, and the quality bar
• Write the spec set engineering builds from: product spec, engineering spec, model spec, and handoff readiness — decisions resolved, not deferred
• Design the agent behavior — prompt architecture, output schemas, deterministic vs. model-decided logic, guardrails, and what happens when the model is wrong or the tool call fails
• Build prototypes yourself — working HTML with live model calls, ahead of engineering commitment, so we argue about a thing instead of a document
• Define and run evaluations — build eval sets, score output batches, set ship/no-ship thresholds, and drive prompt and model iteration off measured results rather than vibes
• Make the model tradeoffs — model choice, context strategy, latency, token cost per unit of output, fine-tune vs. prompt vs. retrieval
• Work directly with engineering, GenAI, and design on daily execution; hold the line on schema and interface contracts between agents
• Interface with customers and enterprise partners, including US-based partners with real security, privacy, and compliance review processes
• Instrument and read the data — usage, quality, cost, and drift — and act on it

What we’re looking for

Required

• 4+ years in product management, ideally B2B SaaS
• Demonstrated hands-on work with LLM / agent products: prompt design, structured output, retrieval, tool/function calling, evaluation. We will ask you to walk through something you shipped in detail.
• Fluency using AI tooling in your own workflow — specs, prototypes, analysis, code reading
• Ability to read code and API contracts well enough to review a schema, follow a pipeline, and spot a bad interface
• Track record of shipping — features live, in customers’ hands, with measured outcomes
• Strong written communication; you can take a technical decision and make it legible to a CEO and to an engineer in the same document
• Comfort operating with ambiguity and short cycles

Preferred

• Degree in AI/ML, Engineering, CS, or a related technical field
• Direct experience with OpenAI, AWS Bedrock, Anthropic/Claude, LangChain, or equivalent orchestration stacks
• Experience with voice AI, agentic workflows, or multi-agent systems
• Experience with fine-tuning, dataset curation, or model performance analysis
• Experience working with US customers and enterprise partners
• SMB or marketing-technology domain knowledge

What this role is not

• Not a backlog-grooming or ticket-triage role
• Not a role where AI strategy is delegated to a data science team you email
• Not a role where a spec can end with “TBD, engineering to decide”

What we offer

• Fully remote
• Genuine ownership of a product line, with the latitude to shape it
• Work at the current frontier of applied AI product development — agent systems, evals, voice, and multi-model orchestration in production
• A small, high-context team that moves quickly and argues about the work
• Real impact on the small businesses our customers serve

Apply if you’re a product manager who builds with these models daily and wants to own products made of them.

Product Manager — AI Products

BuzzBoard  ·  Remote (WFH)  ·  Product

About BuzzBoard

BuzzBoard builds AI products for the B2SMB market — helping agencies, media companies, and sellers understand small businesses and market to them at a level of personalization that wasn’t previously economical.

Our platform is built on frontier models end to end. Not AI features bolted onto a legacy product — the products are agent systems.

Our products span multi-agent marketing content generation, real-time AI voice intake, and pre- and post-sales intelligence for SMBs — Zylo, IRIS, Ignite, and Ember. They share a common internal pipeline for orchestration, retrieval, tool use, evaluation, and deployment, and a spec-driven development process that treats agent behavior as a first-class design artifact.

The role

This is a Product Manager role for people who build, not just specify.

Two things are equally true about how we work, and both are non-negotiable expectations of this role:

1. The products you own are agent systems, and they are non-deterministic. Your design surface is prompts, tool definitions, retrieval strategy, schema contracts, model selection, fallback behavior, and failure modes. “The model got it wrong” is a product bug you are expected to diagnose and specify a fix for — not escalate.

2. You use these models to do the product work. You will write specs, generate structured data, produce working HTML prototypes, run evaluation batches, and analyze output quality using the same models the products run on. Our specs ship as machine-readable handoff sets, and prototypes ship with live model stubs. If your definition of a spec is a Confluence page of prose, this role will be uncomfortable.

What you’ll actually do

• Own one or more product lines — outcomes, roadmap, sequencing, and the quality bar
• Write the spec set engineering builds from: product spec, engineering spec, model spec, and handoff readiness — decisions resolved, not deferred
• Design the agent behavior — prompt architecture, output schemas, deterministic vs. model-decided logic, guardrails, and what happens when the model is wrong or the tool call fails
• Build prototypes yourself — working HTML with live model calls, ahead of engineering commitment, so we argue about a thing instead of a document
• Define and run evaluations — build eval sets, score output batches, set ship/no-ship thresholds, and drive prompt and model iteration off measured results rather than vibes
• Make the model tradeoffs — model choice, context strategy, latency, token cost per unit of output, fine-tune vs. prompt vs. retrieval
• Work directly with engineering, GenAI, and design on daily execution; hold the line on schema and interface contracts between agents
• Interface with customers and enterprise partners, including US-based partners with real security, privacy, and compliance review processes
• Instrument and read the data — usage, quality, cost, and drift — and act on it

What we’re looking for

Required

• 4+ years in product management, ideally B2B SaaS
• Demonstrated hands-on work with LLM / agent products: prompt design, structured output, retrieval, tool/function calling, evaluation. We will ask you to walk through something you shipped in detail.
• Fluency using AI tooling in your own workflow — specs, prototypes, analysis, code reading
• Ability to read code and API contracts well enough to review a schema, follow a pipeline, and spot a bad interface
• Track record of shipping — features live, in customers’ hands, with measured outcomes
• Strong written communication; you can take a technical decision and make it legible to a CEO and to an engineer in the same document
• Comfort operating with ambiguity and short cycles

Preferred

• Degree in AI/ML, Engineering, CS, or a related technical field
• Direct experience with OpenAI, AWS Bedrock, Anthropic/Claude, LangChain, or equivalent orchestration stacks
• Experience with voice AI, agentic workflows, or multi-agent systems
• Experience with fine-tuning, dataset curation, or model performance analysis
• Experience working with US customers and enterprise partners
• SMB or marketing-technology domain knowledge

What this role is not

• Not a backlog-grooming or ticket-triage role
• Not a role where AI strategy is delegated to a data science team you email
• Not a role where a spec can end with “TBD, engineering to decide”

What we offer

• Fully remote
• Genuine ownership of a product line, with the latitude to shape it
• Work at the current frontier of applied AI product development — agent systems, evals, voice, and multi-model orchestration in production
• A small, high-context team that moves quickly and argues about the work
• Real impact on the small businesses our customers serve

Apply if you’re a product manager who builds with these models daily and wants to own products made of them.

Product Manager — AI Products

BuzzBoard  ·  Remote (WFH)  ·  Product

About BuzzBoard

BuzzBoard builds AI products for the B2SMB market — helping agencies, media companies, and sellers understand small businesses and market to them at a level of personalization that wasn’t previously economical.

Our platform is built on frontier models end to end. Not AI features bolted onto a legacy product — the products are agent systems.

Our products span multi-agent marketing content generation, real-time AI voice intake, and pre- and post-sales intelligence for SMBs — Zylo, IRIS, Ignite, and Ember. They share a common internal pipeline for orchestration, retrieval, tool use, evaluation, and deployment, and a spec-driven development process that treats agent behavior as a first-class design artifact.

The role

This is a Product Manager role for people who build, not just specify.

Two things are equally true about how we work, and both are non-negotiable expectations of this role:

1. The products you own are agent systems, and they are non-deterministic. Your design surface is prompts, tool definitions, retrieval strategy, schema contracts, model selection, fallback behavior, and failure modes. “The model got it wrong” is a product bug you are expected to diagnose and specify a fix for — not escalate.

2. You use these models to do the product work. You will write specs, generate structured data, produce working HTML prototypes, run evaluation batches, and analyze output quality using the same models the products run on. Our specs ship as machine-readable handoff sets, and prototypes ship with live model stubs. If your definition of a spec is a Confluence page of prose, this role will be uncomfortable.

What you’ll actually do

• Own one or more product lines — outcomes, roadmap, sequencing, and the quality bar
• Write the spec set engineering builds from: product spec, engineering spec, model spec, and handoff readiness — decisions resolved, not deferred
• Design the agent behavior — prompt architecture, output schemas, deterministic vs. model-decided logic, guardrails, and what happens when the model is wrong or the tool call fails
• Build prototypes yourself — working HTML with live model calls, ahead of engineering commitment, so we argue about a thing instead of a document
• Define and run evaluations — build eval sets, score output batches, set ship/no-ship thresholds, and drive prompt and model iteration off measured results rather than vibes
• Make the model tradeoffs — model choice, context strategy, latency, token cost per unit of output, fine-tune vs. prompt vs. retrieval
• Work directly with engineering, GenAI, and design on daily execution; hold the line on schema and interface contracts between agents
• Interface with customers and enterprise partners, including US-based partners with real security, privacy, and compliance review processes
• Instrument and read the data — usage, quality, cost, and drift — and act on it

What we’re looking for

Required

• 4+ years in product management, ideally B2B SaaS
• Demonstrated hands-on work with LLM / agent products: prompt design, structured output, retrieval, tool/function calling, evaluation. We will ask you to walk through something you shipped in detail.
• Fluency using AI tooling in your own workflow — specs, prototypes, analysis, code reading
• Ability to read code and API contracts well enough to review a schema, follow a pipeline, and spot a bad interface
• Track record of shipping — features live, in customers’ hands, with measured outcomes
• Strong written communication; you can take a technical decision and make it legible to a CEO and to an engineer in the same document
• Comfort operating with ambiguity and short cycles

Preferred

• Degree in AI/ML, Engineering, CS, or a related technical field
• Direct experience with OpenAI, AWS Bedrock, Anthropic/Claude, LangChain, or equivalent orchestration stacks
• Experience with voice AI, agentic workflows, or multi-agent systems
• Experience with fine-tuning, dataset curation, or model performance analysis
• Experience working with US customers and enterprise partners
• SMB or marketing-technology domain knowledge

What this role is not

• Not a backlog-grooming or ticket-triage role
• Not a role where AI strategy is delegated to a data science team you email
• Not a role where a spec can end with “TBD, engineering to decide”

What we offer

• Fully remote
• Genuine ownership of a product line, with the latitude to shape it
• Work at the current frontier of applied AI product development — agent systems, evals, voice, and multi-model orchestration in production
• A small, high-context team that moves quickly and argues about the work
• Real impact on the small businesses our customers serve

Apply if you’re a product manager who builds with these models daily and wants to own products made of them.

​​

​​

The best CMMS for healthcare maintenance professionals.​​

PRODUCT OWNER

About Us:

At FSI, you’ll join a team of passionate professionals dedicated to empowering efficient and safe hospital operations. FSI supports over 400 million ft of hospital space every year to run transformative, intelligent hospital maintenance operations. FSI is the most comprehensive computerized maintenance management software (CMMS) provider for healthcare, and we’re proud to serve over 1,300 hospitals with some of the largest networks in the country – including Atrium Health, UPMC, Yale New Haven, SSM Health UNC Health, and many others. We work directly with our customers to build customized modern technology that fits their complex needs. In 2020, FSI received significant investments to grow and expand on the foundation established since the company began in 2002. We believe our most exciting chapter is just beginning, and we’re looking for talent that wants to make an impact. If you’re looking for a fast-paced, innovative community with a team focused on collaboration and empowerment through technology, we encourage you to get in touch.

Your role:

We are looking for a value focused product owner to deeply understand our customer needs and challenges and translate them into overarching product vision and workable requirements for our development team. You will work within the Product team, collaborating with Product Managers, engaging with clients, subject matter experts, and partnering with Engineering to ensure development initiatives are prioritized to maximize value across our existing and future products. Your analytical skills will ensure we evaluate requests based on data and actionable KPIs, and your critical reasoning capabilities will spot opportunities for product simplification and synergy across applications and services such that the entire development process can be more efficient. Through your input on the product roadmap, you will enable us to focus on extending or enhancing FSI services and capabilities to meet future product and business needs. You will also play a pivotal role in shaping how artificial intelligence is embedded into our product planning cycles — from AI-assisted workflows to intelligent UX design — ensuring FSI remains at the forefront of innovation in healthcare technology.

Your responsibilities:

• Works together with Product Managers to ensure backlog priorities reflect the broader product strategy, market needs, and customer feedback.

• Collaborates with the Product Manager to balance new feature development, technical debt, and customer-driven enhancements within each release.

• Provides Product Managers with ongoing visibility into team capacity, sprint progress, and emerging issues that may impact the roadmap.

• Be a missionary for our customers’ needs and challenges. Define the most impactful customer needs by developing relationships across a number of internal and external stakeholders.

• Develop and implement a prioritization framework to ensure we are building and shipping the most meaningful product.

• Produce product documentation and ensure the development organization has clear objectives.

• Review incoming support tickets and define bug resolution steps, working with engineering teams to prioritize and deliver key functionality to clients

• Use an effective combination of research, data, and product intuition to make timely decisions.

• Champion the integration of AI-driven design principles across the product suite, ensuring AI focused workflows are presented through intuitive, accessible user interfaces.

• Participate in user research and usability testing to validate that features improve task efficiency without introducing user confusion or over-reliance.

• Ensure product features and data handling practices adhere to relevant healthcare compliance frameworks, including HIPAA, SOC 2, and applicable state regulations, working closely with Legal, Security, and Engineering.

• Support the development of self-serve onboarding flows, in-app guidance, and product-led growth (PLG) mechanisms that reduce time-to-value and lower implementation overhead for enterprise customers.

What you’ll bring to the team:

• 2+ years of relevant experience in a product or business analytics role.

• Product management/ownership experience in scaling B2B SaaS organizations.

• Strong background in data-informed decision-making.

• Ability to narrate analytical results to teammates and executives in a useful, concise, and actionable way.

• A natural, deep curiosity that drives investigation and deep analysis, and excitement to engage with end users and deeply understand customer needs.

• Entrepreneurial — flexibility when a process has not been established and ownership to build process when appropriate.

• Successful record of setting and meeting timelines and goals.

• Practical solution mindset.

• Ability to interface with all types of stakeholders and partner with every single department.

Additional Preferred Qualifications

• Familiarity with UX research methodologies, design systems, and user-centered design processes; experience working closely with product managers.

• Experience with customer lifecycle management tools, product analytics platforms (e.g., Pendo), and CRM systems.

• Exposure to HIPAA, SOC 2, or other healthcare and enterprise compliance frameworks.

• Experience defining or contributing to API/integration strategy in a multi-tenant SaaS environment.

• Familiarity with agile/scrum methodologies and modern product development tooling (e.g., Azure DevOps, Aha, or similar).

Work Location:

Remote. Occasional travel will be required.

Compensation:

The compensation offered for this position will be based upon relevant experience, qualifications, and work location. The salary is expected to fall within the range of $70,000 - $90,000.

Our Values:

• Customer inspired.
• Solutions-first.
• One team.
• Impactful experts.

We look forward to hearing from you!

Don’t meet all the requirements? We’re all on a journey to learn constantly and have areas to develop. If you bring some of the above skills to the table and are still developing in others - APPLY ANYWAY! Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you.

FSI is an Equal Opportunity Employer:

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company.

Realize your potential by joining the leading performance-driven advertising company!

As a Strategy Manager in our Strategy & Intelligence team in our Tel Aviv Office, you will help drive some of Taboola’s most strategic projects and growth initiatives. Reporting to the Head of Strategy & Intelligence, you will work closely with senior leadership and diverse global stakeholders, leading cross-functional projects from initial analysis through execution and project management. This is a high-impact role in a small, elite team at the focal point of Taboola’s strategic decision-making and growth, where you’ll have the opportunity to make a real impact and turn strategic thinking into action.

To thrive in this role, you’ll need:

• At least 2 years of experience in one or more of the following: strategic consulting, investment banking, private equity or venture capital, strategy or corporate development, or product management at a technology company
• Experience working with or at a tech company, with a strong understanding of technology products and business models
• Strong project management skills, including hands-on experience managing strategic projects and the ability to coordinate stakeholders and lead by influence
• Strong analytical and financial skills, with experience analyzing business opportunities and building financial or business models
• Strong research skills and a curious, detail-oriented mindset, with the ability to derive insights from scarce and non-trivial sources of information
• Ability to leverage AI tools for research, analysis and process management – coding experience is not required
• Strong communication and interpersonal skills, with the ability to work effectively with diverse local and global stakeholders
• Proactive, self-motivated and strong critical thinking skills
• Excellent English, both written and verbal
• Ability to thrive in a fast-paced, dynamic work environment

Bonus points if you have:

• Prior experience in ad-tech or the digital advertising industry

How you’ll make an impact:

• Lead a variety of highly impactful cross-functional strategic projects, from initial analysis through execution and project management, including organic growth initiatives and M&A processes
• Work closely with senior management and diverse global stakeholders, coordinating multiple teams and ensuring high-quality delivery
• Take ownership of project management for some of Taboola’s most strategic growth initiatives, coordinating senior stakeholders and driving execution
• Conduct in-depth research and analysis of markets, companies, products and business models to identify growth opportunities and competitive threats
• Build financial analyses and business models to support strategic decision-making
• Lead discussions around growth engines, strategic planning and other key company priorities
• Translate complex analyses and research into clear, actionable insights and recommendations for senior decision makers
• Leverage AI tools to accelerate research, analysis and process management, and identify opportunities to improve how the team operates

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking)
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, any personal information you provide will be subject to Taboola’s Candidates Data Policy. Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-GG1

#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!

As a Strategy Manager in our Strategy & Intelligence team in our Tel Aviv Office, you will help drive some of Taboola’s most strategic projects and growth initiatives. Reporting to the Head of Strategy & Intelligence, you will work closely with senior leadership and diverse global stakeholders, leading cross-functional projects from initial analysis through execution and project management. This is a high-impact role in a small, elite team at the focal point of Taboola’s strategic decision-making and growth, where you’ll have the opportunity to make a real impact and turn strategic thinking into action.

To thrive in this role, you’ll need:

• At least 2 years of experience in one or more of the following: strategic consulting, investment banking, private equity or venture capital, strategy or corporate development, or product management at a technology company
• Experience working with or at a tech company, with a strong understanding of technology products and business models
• Strong project management skills, including hands-on experience managing strategic projects and the ability to coordinate stakeholders and lead by influence
• Strong analytical and financial skills, with experience analyzing business opportunities and building financial or business models
• Strong research skills and a curious, detail-oriented mindset, with the ability to derive insights from scarce and non-trivial sources of information
• Ability to leverage AI tools for research, analysis and process management – coding experience is not required
• Strong communication and interpersonal skills, with the ability to work effectively with diverse local and global stakeholders
• Proactive, self-motivated and strong critical thinking skills
• Excellent English, both written and verbal
• Ability to thrive in a fast-paced, dynamic work environment

Bonus points if you have:

• Prior experience in ad-tech or the digital advertising industry

How you’ll make an impact:

• Lead a variety of highly impactful cross-functional strategic projects, from initial analysis through execution and project management, including organic growth initiatives and M&A processes
• Work closely with senior management and diverse global stakeholders, coordinating multiple teams and ensuring high-quality delivery
• Take ownership of project management for some of Taboola’s most strategic growth initiatives, coordinating senior stakeholders and driving execution
• Conduct in-depth research and analysis of markets, companies, products and business models to identify growth opportunities and competitive threats
• Build financial analyses and business models to support strategic decision-making
• Lead discussions around growth engines, strategic planning and other key company priorities
• Translate complex analyses and research into clear, actionable insights and recommendations for senior decision makers
• Leverage AI tools to accelerate research, analysis and process management, and identify opportunities to improve how the team operates

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking)
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, any personal information you provide will be subject to Taboola’s Candidates Data Policy. Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-GG1

#LI-Hybrid

ERP Suites is dedicated to delivering innovative technology solutions that help organizations streamline operations, improve productivity, and accelerate growth. We are seeking an AI & Mobile Product Manager to lead the strategy, development, and delivery of next-generation AI-powered and mobile solutions that create measurable business value for our customers.

Location:

Our home office is based in Cincinnati, OH. However, we are open to hiring someone who is fully remote regardless of location. Although the position will be remote, there might be some occasional travel to ERP Suites facilities or customer sites.

Position Summary:

The AI & Mobile Product Manager will own the product lifecycle from concept through adoption, driving the development of AI and mobile solutions that solve meaningful business challenges. This role serves as the bridge between customers, business stakeholders, engineering teams, data scientists, and leadership to ensure products are valuable, scalable, secure, and aligned with business objectives.

The ideal candidate combines strong product management expertise with a practical understanding of artificial intelligence, including generative AI, machine learning, AI agents, automation, model governance, and responsible AI practices.

Daily Activities:

• Collaborate with engineering, data science, and design teams to review progress and resolve blockers.

• Refine requirements, user stories, and product priorities.

• Review customer feedback, support issues, usage analytics, and product performance metrics.

• Participate in Agile ceremonies including sprint planning, backlog grooming, standups, and demos.

• Review workflows, wireframes, prompts, model behavior, and AI-generated recommendations.

• Support sales, marketing, and customer success teams with product knowledge and enablement.

Key Responsibilities:

Product Strategy & Roadmap:

• Define and execute the AI product vision, strategy, and roadmap.

• Identify and prioritize AI and mobile use cases based on customer value, business impact, feasibility, and risk.

• Develop business cases and product strategies that align with organizational goals.

• Conduct market research, competitive analysis, and customer discovery to identify opportunities.

Product Development & Delivery:

• Translate business requirements into detailed product requirements, user stories, and acceptance criteria.

• Partner with engineering, architecture, UX, and data science teams to design scalable solutions.

• Manage product backlogs, sprint planning, prioritization, and release planning.

• Ensure successful delivery through Agile product development methodologies.

• Oversee product releases, documentation, training, and readiness activities.

Customer Experience & Adoption:

• Collaborate with UX teams to create intuitive, AI-enabled user experiences.

• Gather and analyze customer feedback to continuously improve products.

• Define success metrics, KPIs, adoption goals, and ROI measurements.

• Monitor product performance, user adoption, customer satisfaction, and AI model effectiveness.

Governance & Risk Management:

• Ensure AI products are secure, explainable, compliant, and aligned with responsible AI principles.

• Collaborate with security, legal, and compliance teams to manage AI-related risks.

• Evaluate AI outputs for accuracy, usability, trustworthiness, and business relevance.

Cross-Functional Leadership:

• Partner with stakeholders across product, engineering, sales, marketing, customer success, and executive leadership.

• Communicate product strategy, priorities, trade-offs, and roadmap updates.

• Support go-to-market initiatives, sales enablement, product positioning, and customer adoption.

Qualifications:

Required:

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, Data Science, or a related field.

• 3+ years of experience in product management, business analysis, software delivery, or technology strategy.

• Experience delivering software products, digital platforms, enterprise applications, or data-driven solutions.

• Working knowledge of AI concepts including machine learning, generative AI, natural language processing, predictive analytics, and AI agents.

• Experience collaborating with technical teams such as software engineers, architects, and data scientists.

• Strong experience writing product requirements, user stories, acceptance criteria, and business cases.

• Experience using Agile methodologies and product management tools.

• Excellent communication and stakeholder management skills.

• Strong analytical, problem-solving, and decision-making abilities.

Core Competencies:

• Product strategy and roadmap development

• AI, machine learning, generative AI, and automation concepts

• Customer discovery and use case validation

• Agile product management and backlog prioritization

• Data-driven decision making and KPI development

• Cross-functional leadership

• UX and workflow design

• Executive communication and presentation skills

• Risk management, governance, and responsible AI practices

Preferred Qualifications:

• Experience managing AI, machine learning, generative AI, or automation products.

• Experience with enterprise systems such as ERP, CRM, HCM, supply chain, finance, or operations platforms.

• Familiarity with cloud AI platforms including Oracle Cloud Infrastructure, Microsoft Azure AI, AWS AI, Google Cloud AI, or OpenAI technologies.

• Knowledge of AI governance, model monitoring, prompt engineering, data privacy, security, and compliance.

• Understanding of APIs, data pipelines, vector databases, retrieval-augmented generation (RAG), large language models (LLMs), and agentic AI architectures.

• Experience launching AI products in enterprise or regulated industries.

• Experience developing ROI models and business value frameworks for AI initiatives.

• Product certifications such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Pragmatic Institute certification.

Company:

At ERP Suites, our focus is on helping our customers realize IT’s potential. Our comprehensive ERP solutions enable them to streamline and scale their IT products and processes. And this leads directly to improved efficiency and increased margins. We are a proud Oracle Gold Partner and champion of proactive JD Edwards management and custom product enhancements.

ERP Suites provides technical consulting, cloud services, managed services, and digital transformation solutions for some of America’s top companies. We build secure connections, improve performance, automate workloads and give them mobility. In other words, we help them stay on top.

We deliver multi-functional value through cloud services, digital transformation, ERP consulting services, ERP managed services, and software development.

Core Values:

• Make Customers Successful
• Be An Advisor
• Be a teacher
• Be a Coach
• Have Fun
• Do the Right Things for the ERP Suites Family
• Adapt Quickly to Changing Roles and Environments

This is Where IT Change Starts.

• With questions.
• With problems that need to be solved.
• With business needs, both immediate and long term.
• Because technology and its impact on business isn’t getting any simpler.
• That’s why we exist.
• To answer the tough questions.
• To find a solution to every problem—no matter the size or scope.
• And to help companies not just identify IT’s potential, but realize IT

Prowess Consulting is assisting BD Performing Arts with this search for this Technical Product Owner.

Job Overview

BD Performing Arts, a 501c-3 non-profit organization, is the global leader in pageantry and the marching arts. To sustain and further its tradition of innovative excellence, BD Performing Arts has an aggressive vision for the future of the performing arts. BD Performing Arts is searching for a Technical Product Owner to help realize this vision through modern information technology and AI.

The Technical Product Owner will guide the vision, user experience, and strategic execution of BD Performing Arts diverse technical initiatives. This role is responsible for the full lifecycle of internal and external applications, systems, and websites — with a strong emphasis on translating ideas into intuitive, validated user interfaces and ensuring high‑quality implementation through an outsourced development team.

This role can be performed remotely from anywhere in the United States; however, work hours will align with Pacific Time, with core hours from 8:00a to 5:00p. To be considered for this role you must reside in Washington state, Oregon, or California. No third‑party agencies, please.

The offered salary range for this role is $90,000–$110,000. The BD Performing Arts benefits offering includes medical, dental, and vision at 70% employer paid, and unlimited PTO.

Responsibilities

• Drive requirements gathering through user research across a wide variety of users and stakeholders.
• Translate ideas, user needs, and business requirements into clear, high‑fidelity user interface designs using Figma.
• Create user flows, wireframes, prototypes, and UI specifications that bring concepts to life and ensure clarity for both stakeholders and developers.
• Facilitate iterative design reviews with stakeholders, validate usability, and refine designs based on feedback.
• Own the translation of stakeholder feedback and research insights into user stories and acceptance criteria; prioritize and maintain the feature backlog.
• Collaborate closely with outsourced/offshore developers to ensure accurate implementation of Figma designs, clarify requirements, and maintain alignment throughout development.
• Manage day‑to‑day development activities, including sprint planning, QA coordination, and release schedules.
• Maintain product roadmaps for BD Performing Arts software platforms, both third‑party and proprietary.
• Collaborate with partners inside and outside BD Performing Arts to innovate offerings and support technical initiatives across the organization.
• Report progress, risks, and results to executive leadership on a regular cadence.

Required Experience / Qualifications

• Work experience as a Product Owner or similar role in product management.
• Demonstrated proficiency with Figma, including creating wireframes, prototypes, design systems, and developer‑ready UI specifications.
• Professional experience working with software development teams and modern development processes such as SCRUM and AI‑assisted coding.
• Progressive vision for AI, including coding (Claude code preferred), agents, security, and responsible AI.
• Hands‑on experience managing all stages of the product lifecycle.
• Technical background with knowledge of software development and web technologies.
• Team‑oriented with excellent communication and facilitation skills.
• BA or BS in social sciences, marketing, computer science, or a related discipline — or equivalent experience.
• PMP or CSM certification desired.
• Passion for pageantry, marching music, or performing arts is a plus but not required.
• Experience with event management software or event‑driven businesses is a plus.

***The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be required to perform job-related tasks other than those specifically presented in this document, based on the business needs of the organization. For more information about BD Performing Arts, please visit https://bdperformingarts.org

Please submit all applications to: https://prowessconsulting.applytojob.com/apply/DHynVN6xmm/Technical-Product-OwnerManager

Description

OpenVPN is seeking a Product Manager to run a small development team (2-4 devs and QA) to improve billing functions in our products, improve user experience in the AS hub, and support the entire development life cycle.

Primary responsibilities will include:

• Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)

• Manage the specification, planning, progress, status updates, and delivery of the software product

• Disseminate technical documentation to relevant teams and organize effective feedback cycles

• Discover opportunities to improve key metrics

• Work closely with stakeholders and other teams across the company to ensure everyone is on the same page

• Promote a culture of quality throughout the organization

• Work with DevOps to go live with the feature

• Lead SCRUM meetings

• Since this person will be working on enhancing our billing functions, excellent working knowledge of payment gateways, credit card processing, and subscription billing is a must. Even more critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the project, and drive it to success.

Our philosophy is that we are a small, closely-knit team, and we care deeply about you:

•Competitive pay rates.

•Fully remote work environments.

•Self-managed time off.

•Team trips and special events.

At OpenVPN, we pride ourselves on our commitment to creating innovative and secure networking solutions. If you join us, you will have the unique opportunity to shape the product that millions worldwide will interact with daily.

Stay updated with the latest developments and participate in discussions about OpenVPN.  Engage with OpenVPN onGitHub,LinkedIn, andFacebook.

Requirements

• At least 3 years of proven experience as a Product Manager or a Product Owner on B2B SaaS products, of which at least 2 years involve working with the billing and charging aspects of the product.

• Understanding of billing models and key revenue metrics

• Experience writing technical documentation (functional and technical product specifications)

• Knowledge of payment/invoicing SaaS providers (for example, Chargebee, Authorize, Braintree) is desirable

• Experience creating user stories and using Jira to manage sprints

• Drive product metrics development to collect insights to make proper decisions about product development is desired

• Understanding of UX, UI, usability

• Understanding and usage of AI tools

• Familiarity with RESTful services

• Good knowledge of networking, protocols, authentication, etc.

• Excellent English communication skills, both verbal and written

• Proactive and can-do attitude, ability to multitask

• Flexible schedule — ability to work across time zones

Description

OpenVPN is seeking a Product Manager to run a small development team (2-4 devs and QA) to improve billing functions in our products, improve user experience in the AS hub, and support the entire development life cycle.

Primary responsibilities will include:

• Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)

• Manage the specification, planning, progress, status updates, and delivery of the software product

• Disseminate technical documentation to relevant teams and organize effective feedback cycles

• Discover opportunities to improve key metrics

• Work closely with stakeholders and other teams across the company to ensure everyone is on the same page

• Promote a culture of quality throughout the organization

• Work with DevOps to go live with the feature

• Lead SCRUM meetings

• Since this person will be working on enhancing our billing functions, excellent working knowledge of payment gateways, credit card processing, and subscription billing is a must. Even more critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the project, and drive it to success.

Our philosophy is that we are a small, closely-knit team, and we care deeply about you:

•Competitive pay rates.

•Fully remote work environments.

•Self-managed time off.

•Team trips and special events.

At OpenVPN, we pride ourselves on our commitment to creating innovative and secure networking solutions. If you join us, you will have the unique opportunity to shape the product that millions worldwide will interact with daily.

Stay updated with the latest developments and participate in discussions about OpenVPN.  Engage with OpenVPN onGitHub,LinkedIn, andFacebook.

Requirements

• At least 3 years of proven experience as a Product Manager or a Product Owner on B2B SaaS products, of which at least 2 years involve working with the billing and charging aspects of the product.

• Understanding of billing models and key revenue metrics

• Experience writing technical documentation (functional and technical product specifications)

• Knowledge of payment/invoicing SaaS providers (for example, Chargebee, Authorize, Braintree) is desirable

• Experience creating user stories and using Jira to manage sprints

• Drive product metrics development to collect insights to make proper decisions about product development is desired

• Understanding of UX, UI, usability

• Understanding and usage of AI tools

• Familiarity with RESTful services

• Good knowledge of networking, protocols, authentication, etc.

• Excellent English communication skills, both verbal and written

• Proactive and can-do attitude, ability to multitask

• Flexible schedule — ability to work across time zones

About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let’s build the future together.

About the Role

We are seeking an experienced Business Solution Manager to join our team. In this role, you’ll be the connective tissue between a client’s business need and the design that delivers it. You’ll own the definition and quality of business requirements throughout an engagement, making sure business intent, scope, and success criteria are unambiguous, then carry that understanding through to the design itself so what reaches the developers is clean and buildable rather than a set of open questions.

Doing that well takes two things at once: command of healthcare business context, and the data literacy to work directly in the data. This is a client-facing role, so you’ll translate complex healthcare challenges into precise requirements, and you’ll have the technical fluency to reason about how those requirements become a working design.

No engagement lives in isolation. A data model built for one client’s use case can share structure with a completely different client’s need; a transformation rule written for one state’s requirements often anticipates the next state’s. You’ll need to see each requirement as part of a larger system — of clients, states, use cases, and data flows — and make design choices that hold up across that system, not just for the request in front of you.

Our clients are US health plans and the partners who serve them, and the engagements span everything it takes to make their data usable. That can mean standardizing and migrating data onto a new platform, meeting evolving regulatory and compliance mandates, or powering the broader analytics and reporting programs that drive payer performance — across Medicare, Medicaid, and Commercial lines of business.

Your day to day

Own the Requirements-to-Design Arc

• Lead discovery sessions with client subject matter experts to understand the why and what behind each use case: the business context, pain points, expected outcomes, and success criteria, rather than just the surface-level data ask.
• Translate each use case into a set of clear, testable requirements, with the success criteria and non-functional requirements that define what done looks like, keeping full traceability from business need to requirement.
• Document the requirements unambiguously for the client and downstream teams, then translate them into a design the developers can build from: the source-to-target data flow, transformation logic, and business rules that produce the intended output.
• Determine the appropriate grain and structure of a dataset given the business context, so the design answers the real question rather than an approximation of it — and trace how that grain decision ripples into every downstream report, model, or program that consumes the data.
• Map the dependencies before finalizing a design: which other workstreams, reports, or client use cases touch this same data, and how a change here could break or benefit them.
• Apply systems thinking as a default habit, not an exception: recognize when a design built for one client, state, or use case can become a reusable pattern, and actively design toward that reuse rather than discovering it in hindsight.

Work Hands-On With Data

• Write and execute SQL to analyze and probe data, test assumptions, and prototype throughout requirements and design. Hands-on data work is core to this role, not occasional.

Be the Client-Facing Anchor

• Drive requirements-gathering and clarification conversations with clients, since incomplete or poorly elicited requirements undermine everything built downstream.
• Represent client intent throughout the engagement and remain an active point of contact through delivery.
• Translate fluently between business and technical audiences, so both sides share the same understanding.

Collaborate Across Delivery

• Be the central node connecting the client and the internal team, holding the business context and design drivers that shape the build.
• Act as the client’s SME for Solution Architects, Product, QA, Account Management, and Program Management, giving them clean hand-offs with the context, business rules, and logic they need to execute without rework or reinterpretation.
• Hold the wider view across a multi-workstream engagement: understand how a decision made for one workstream affects the others, and flag those ripple effects before they surface as rework.

What you bring to the team

• Bachelor’s degree, or equivalent relevant experience.
• 3+ years working in the US healthcare domain and with healthcare data (claims, provider, membership/eligibility, benefits, prior authorization, or PBM).
• Payer experience required — direct experience working with or for a US health plan (Medicare, Medicaid, or Commercial), whether in-house or through healthcare consulting.
• Working command of core payer concepts such as membership/enrollment, provider, claims, and authorizations, enough to reason about business context rather than specialize narrowly in any one area.
• Able to write and execute SQL to explore, probe, and prototype against data. SQL is required; exposure to Databricks or Snowflake is desirable. This is distinct from a software or data engineering background.
• Experience eliciting and authoring business requirements in complex, data-driven environments.
• Confident client-facing communication; able to drive a conversation and elicit requirements clearly.
• Comfort operating with ambiguity and re-prioritizing frequently across a large, multi-workstream engagement.
• Demonstrated systems thinking: a track record of designing for reuse and scale across states, clients, or use cases rather than solving each case in isolation — able to trace how a single requirement or data model decision affects other parts of a larger data ecosystem, and to weigh those second-order effects when making design trade-offs.

What we would like to see, but not required

• Background that already blends business analysis with hands-on data work, such as a Business Analyst or Business Data Analyst role.
• Familiarity with HEDIS and Stars quality reporting, risk adjustment, payment integrity, value-based care analytics, provider data management, or CMS interoperability (CMS-0057).
• Working knowledge of data modeling concepts, including how the grain and structure of a dataset shape its downstream use.
• Familiarity with Medicaid data or PBM platforms.

Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

• Unlimited paid time off – recharge when you need it
• Work from anywhere – flexibility to fit your life
• Comprehensive health coverage – multiple plan options to choose from
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here
• Home office setup allowance – one-time support to get you started
• Monthly cell phone allowance – stay connected with ease #LI-SB1 #LI-Remote

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Business Analyst - HRSD/CSM/ITAM/ITOM

We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We are #GoingBeyond Come join our crew!

What You Will Be Doing

• Conduct workshops and lead multiple implementations from a customer strategy standpoint
• Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
• Own business requirements and agreement of priorities with clients/end users
• Conduct impact analysis on existing business process and function
• Produce functional specifications, wireframes, and mock-ups for delivery teams
• Partner with technical team to conduct demos and show & tells with client end users
• Contribute to writing test scripts including acceptance criteria
• Facilitate testing/UAT and obtain agreement on priorities with client / end users

Your Experience

• 6+ years of experience working in a business-related position
• Strong knowledge of business process architecture principles for cloud-based platforms
• Knowledge and exposure to the ServiceNow platform are preferred
• Strong written and verbal communication skills
• Ability to assess and mitigate risk
• Effective facilitation, coaching and mentoring skills with ability to motivate a team
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Ability to deliver a high degree of customer satisfaction
• Comfortable working in a matrixed organization
• Comfortable working with ambiguity and change

Education:

• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certification & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

• ServiceNow CSA and CIS (Preferred)

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

The Role

We’re looking for someone who feels how iGaming Operators run their affiliate programs: how they acquire players through affiliates, evaluate traffic quality, structure commissions, detect fraud, and optimize offers across regulated markets. You get the mechanics under the hood, not just the business view: postbacks, S2S, attribution, CPA/RevShare/hybrid.

You’ll own the Operator side of our product - from strategy and customer discovery to roadmap and delivery. For the right person, this role opens a path into product leadership.

About Scaleo

Scaleo powers affiliate programs for iGaming operators and networks globally. We process millions of events daily across the Globe .

We’re a lean, modern team of 40 - we move fast, make data-driven decisions, and build on a modern tech stack. We’re now transforming into an AI-first platform - rethinking how operators manage, optimize, and scale their affiliate partnerships.

What You’ll Do

Own the Operator product

• Drive the product roadmap for operator-facing features - onboarding, dashboards, reporting, compliance tools, program management
• Make prioritization decisions based on what operators actually need, not assumptions

Live in the operator’s world

• Spend real time with operators - interviews, calls, event meetings
• Understand how they evaluate affiliate quality, manage multi-brand/multi-geo programs, and handle compliance across jurisdictions
• Track regulatory changes, new market openings, and shifts in operator needs

Partner with Product Marketing on operator positioning

• Work with Marketing department to translate product capabilities into operator-facing messaging, battle cards, and sales enablement materials
• Provide domain context for competitive positioning against Income Access, NetRefer, MyAffiliates

Drive execution

• Work with engineering to ship in a fast-moving, product-led SaaS environment
• Define success metrics, measure outcomes, iterate based on data

Shape the AI direction for Operators

• Identify where AI and automation can solve real operator problems — fraud detection, offer optimization, compliance checks, reporting
• Partner with the founding team to ensure AI features solve real problems and ship at quality

Own your delivery

• Run your own delivery cadence with engineering - each PM owns their own process, no separate scrum-master layer

Who You Are

Affiliate tracking mechanics - the core gate (must have):

• You understand how affiliate tracking actually works: attribution (click → registration → FTD → recurring), commission models (CPA / RevShare / hybrid), affiliate postbacks - from configuring and troubleshooting them, not reading about them
• You’ve hit the real problems: lost conversions, attribution disputes, mis-tracked deals and know why they happen

iGaming Operator domain (must have):

• Direct, hands-on experience on the operator side - running or building an operator’s own affiliate program
• You understand fraud patterns, player economics, and affiliate quality evaluation - from working with them, not reading about them

Product skills (must have):

• 3+ years in Product Management
• Strong discovery skills - you talk to customers, prioritize ruthlessly, validate before building
• You think in systems and outcomes, not feature lists

Communication (must have):

• Good spoken English skills - this is a customer-facing role; you’ll run operator interviews and present regularly
• Comfortable presenting to stakeholders and customers

Nice to have:

• Experience with AI-powered or data-driven product features
• Familiarity with affiliate platforms (Affilka, MyAffiliates, Income Access, NetRefer)
• Experience managing or mentoring PMs

What We Offer

• Fully remote work
• Product-first culture with high ownership and real impact
• Work directly with the CEO and founding team
• Annual salary review
• Flexible paid vacation and sick leave
• Company-funded learning and professional development
• Equity/ESOP discussion for product leadership track